Lead Salesforce Administrator — FS Cloud & Security Expert

MissionSquare; United States; Hybrid; USD 128,000 - 206,000; Full time

Benefits offered by this job

Competitive total rewards package

Flexible/hybrid work schedules

Tuition reimbursement

Professional development opportunities

Wellness programs

Volunteerism initiatives

Job summary

MissionSquare is seeking an Expert Salesforce Administrator to lead administration of Salesforce Sales Cloud and Financial Services Cloud, ensuring stability, security, and compliance. You will partner with stakeholders across Product, Architecture, Security, and Compliance to deliver a secure Salesforce ecosystem.

The role requires 5+ years of Salesforce administration experience and relevant certifications; hybrid work in DC is offered with a strong focus on governance, data protection, and

Qualifications

• Five or more years of Salesforce administration experience, including leadership responsibility for a complex multi-org Salesforce environment.
• Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field preferred, or equivalent experience.
• Salesforce Advanced Administrator certification (required).
• Salesforce Financial Services Cloud Consultant certification (preferred).
• Experience leading admin efforts for Financial Services Cloud and Sales/Service Cloud environments.
• Strong knowledge of Salesforce security architecture (profiles, permission sets, sharing, field-level security).
• Experience with Salesforce Data Cloud, APIs, and integration technologies.
• Familiarity with Salesforce DevOps tools, Salesforce DX, scratch orgs, and deployment methodologies.
• Experience with Git, Jira, Confluence, and GitHub.
• Experience supporting TalkDesk telecommunications platform integrations.

Responsibilities

• Administer and configure Salesforce Sales Cloud and Financial Services Cloud environments.
• Maintain and optimize profiles, permission sets, territory management, role hierarchies, sharing rules, and field-level security.
• Configure Salesforce solutions to meet business requirements.
• Manage SSO integrations through Azure Active Directory.
• Implement and monitor Salesforce Shield encryption, audit logging, and security controls.
• Oversee Salesforce backup and recovery processes.
• Create and maintain sandboxes and scratch orgs with data masking practices.
• Collaborate with Enterprise Security and Infrastructure teams to maintain security baselines.
• Support compliance with SOC 1, SOC 2 and regulatory requirements.
• Monitor Salesforce releases and coordinate release readiness.
• Provide day-to-day Salesforce user support and issue escalation.
• Maintain platform documentation and standards.
• Participate in Salesforce Scrum Team activities.
• Communicate project status and issues to stakeholders.

Skills

Salesforce Admin

Leadership

Security & Compliance

Multi-Org Salesforce

SSO (Azure AD)

Salesforce Shield

Data Cloud integrations

DevOps tools

Git/Jira/Confluence

Communication

Education

Bachelor's degree (IS/Engineering/CS)

Tools

Git

Jira

Confluence

GitHub

Job description

MissionSquare is seeking an Expert Salesforce Administrator to lead administration of Salesforce Sales Cloud and Financial Services Cloud, ensuring stability, security, and compliance. You will partner with stakeholders across Product, Architecture, Security, and Compliance to deliver a secure Salesforce ecosystem.

The role requires 5+ years of Salesforce administration experience and relevant certifications; hybrid work in DC is offered with a strong focus on governance, data protection, and