Expert Salesforce Administrator

MissionSquare; United States; Hybrid; USD 128,000 - 206,000; Full time

Benefits offered by this job

Competitive total rewards package

Flexible/hybrid work schedules

Tuition reimbursement

Professional development opportunities

Wellness programs

Volunteerism initiatives

Job summary

MissionSquare is seeking an Expert Salesforce Administrator to lead administration of Salesforce Sales Cloud and Financial Services Cloud, ensuring stability, security, and compliance. You will partner with stakeholders across Product, Architecture, Security, and Compliance to deliver a secure Salesforce ecosystem.

The role requires 5+ years of Salesforce administration experience and relevant certifications; hybrid work in DC is offered with a strong focus on governance, data protection, and

Qualifications

• Five or more years of Salesforce administration experience, including leadership responsibility for a complex multi-org Salesforce environment.
• Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field preferred, or equivalent experience.
• Salesforce Advanced Administrator certification (required).
• Salesforce Financial Services Cloud Consultant certification (preferred).
• Experience leading admin efforts for Financial Services Cloud and Sales/Service Cloud environments.
• Strong knowledge of Salesforce security architecture (profiles, permission sets, sharing, field-level security).
• Experience with Salesforce Data Cloud, APIs, and integration technologies.
• Familiarity with Salesforce DevOps tools, Salesforce DX, scratch orgs, and deployment methodologies.
• Experience with Git, Jira, Confluence, and GitHub.
• Experience supporting TalkDesk telecommunications platform integrations.

Responsibilities

• Administer and configure Salesforce Sales Cloud and Financial Services Cloud environments.
• Maintain and optimize profiles, permission sets, territory management, role hierarchies, sharing rules, and field-level security.
• Configure Salesforce solutions to meet business requirements.
• Manage SSO integrations through Azure Active Directory.
• Implement and monitor Salesforce Shield encryption, audit logging, and security controls.
• Oversee Salesforce backup and recovery processes.
• Create and maintain sandboxes and scratch orgs with data masking practices.
• Collaborate with Enterprise Security and Infrastructure teams to maintain security baselines.
• Support compliance with SOC 1, SOC 2 and regulatory requirements.
• Monitor Salesforce releases and coordinate release readiness.
• Provide day-to-day Salesforce user support and issue escalation.
• Maintain platform documentation and standards.
• Participate in Salesforce Scrum Team activities.
• Communicate project status and issues to stakeholders.

Skills

Salesforce Admin

Leadership

Security & Compliance

Multi-Org Salesforce

SSO (Azure AD)

Salesforce Shield

Data Cloud integrations

DevOps tools

Git/Jira/Confluence

Communication

Education

Bachelor's degree (IS/Engineering/CS)

Tools

Git

Jira

Confluence

GitHub

Job description

Hybrid - District of Columbia, United States

Sep 15, 2026

$128,490 - $205,580/year

Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare.

$128,490.00 - $205,580.00

The Expert Salesforce Administrator is a member of MissionSquare’s Technology team responsible for supporting and advancing the organization’s next generation Salesforce platforms. This role serves as the lead administrator for both the Salesforce Sales Cloud and Financial Services Cloud environments, ensuring platform stability, security, scalability, and compliance. The position partners closely with business stakeholders, Product Management, Architecture, Development, Enterprise Security, and Compliance teams to deliver a secure, high-performing Salesforce ecosystem.

***MissionSquare cannot sponsor or hire candidates with H1B, STEM or OPT visas for this role. ***

Essential Functions for this role include:

• Administer and configure Salesforce Sales Cloud and Financial Services Cloud environments.
• Maintain and optimize profiles, permission sets, territory management, role hierarchies, sharing rules, and field-level security.
• Configure Salesforce solutions to meet business requirements.
• Manage Single Sign-On (SSO) integrations through Azure Active Directory.
• Implement and monitor Salesforce Shield encryption, audit logging, and security controls to protect organizational data.
• Configure and oversee Salesforce backup and recovery processes using Salesforce Backup (Own Backup) or similar tools.
• Create and maintain sandboxes and scratch orgs while ensuring appropriate data masking and obfuscation practices.
• Partner with Enterprise Security and Infrastructure Engineering teams to establish and maintain Salesforce security baselines.
• Support compliance with SOC 1, SOC 2, and other regulatory requirements through collaboration with Compliance and Internal Audit teams.
• Monitor Salesforce releases and critical updates, perform regression testing, and coordinate release readiness activities.
• Provide day-to-day Salesforce user support, troubleshoot issues, and coordinate escalations with Salesforce Support as needed.
• Maintain platform documentation, procedures, and administrative standards.
• Participate as an active member of the Salesforce Scrum Team, contributing to sprint planning, backlog refinement, testing, and release activities.
• Communicate project status, technical issues, and impediments to stakeholders and team members.
• Perform other duties as assigned.

If you have the following skills, we encourage you to apply:

• Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field preferred, or an equivalent combination of education and relevant work experience.
• Five or more years of Salesforce administration experience, including leadership responsibility for a complex multi-org Salesforce environment.
• Salesforce Advanced Administrator certification (required).
• Salesforce Financial Services Cloud Consultant certification (preferred).
• Experience serving as the lead administrator for Financial Services Cloud and Salesforce Sales and Service Cloud environments.
• Strong knowledge of Salesforce security architecture, including profiles, permission sets, sharing models, and field-level security.
• Knowledge of multi-org Salesforce strategies, platform events, and governor limits.
• Experience supporting integrations using Salesforce Data Cloud, Salesforce-to-Salesforce, APIs, and related integration technologies.
• Experience implementing and supporting managed packages.
• Knowledge of Salesforce DevOps tools, Salesforce DX, scratch orgs, and deployment methodologies.
• Experience with Git, Jira, Confluence, and GitHub.
• Experience supporting telecommunications platform integrations such as TalkDesk.
• Experience building reports, dashboards, and automation solutions.
• Knowledge of Salesforce AI solutions, including Agentforce and large language model technologies.
• Strong written, verbal, analytical, and problem-solving skills.
• Ability to communicate effectively with stakeholders at all levels of the organization.
• Ability to work independently and collaboratively within cross-functional teams.
• Demonstrated business acumen, learning agility, planning, decision-making, and technical expertise.
• Demonstrated Customer Focus, Integrity & Trust, and Drive for Results.
• Strong communication, teamwork, creative thinking, technical learning, and the ability to perform effectively in environments with changing priorities and ambiguity.

To benefit your career and support your wellbeing, we offer:

• Competitive Total Rewards package , including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions
• Flexible and hybrid work schedules to support work-life balance
• Tuition reimbursement to support continued education
• Professional and career development opportunities , including courses and certifications
• Comprehensive wellness programs promoting physical, mental, and emotional health
• Volunteerism initiatives to encourage community engagement

As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

MissionSquare is a mission-driven financial services company dedicated to empowering individuals and families with quality investment options and exceptional service for financial security.

Company size 501-1,000 employees

Company type Nonprofit

Total funding 0