Lead Sales Associate: Store Ops & Customer Service

Dollar General Corporation; Columbus (OH); Presencial; USD 32.000 - 42.000; Tempo integral

Resumo da vaga

Dollar General Corporation in Columbus, OH seeks a Cashier/Stocker with leadership responsibilities in the absence of Store Manager. You will assist in plan-o-grams, stock and greet customers, operate registers, and help maintain a safe, clean store.

The role emphasizes exemplary customer service, profitability, and loss prevention. High school diploma or equivalent and some supervisory experience are preferred for this position.

Qualificações

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and procedures.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Responsabilidades

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organised store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager. In the Absence of the Store Manager or Assistant Store Manager:
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Conhecimentos

Cash handling

Customer service

Supervisory experience

Stocking & merchandising

Plan-o-gram

IBM cash register

Communication

Formação

High school diploma or equivalent

Ferramentas

IBM cash register

Descrição da vaga

Dollar General Corporation in Columbus, OH seeks a Cashier/Stocker with leadership responsibilities in the absence of Store Manager. You will assist in plan-o-grams, stock and greet customers, operate registers, and help maintain a safe, clean store.

The role emphasizes exemplary customer service, profitability, and loss prevention. High school diploma or equivalent and some supervisory experience are preferred for this position.