Lead Sales Associate

Stretch Zone, Inc; Orlando (FL); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a dynamic wellness brand as a Lead Sales Associate, where your passion for health and sales will help transform lives. In this role, you will be the face of the studio, driving membership sales and ensuring exceptional customer service. You will lead a team, foster a positive sales culture, and contribute to the growth of a brand dedicated to helping people achieve their health goals. This is not just a job; it's a calling for those who are driven, competitive, and ready to make a difference. If you have the skills and passion to excel in a fast-paced environment, we want to hear from you!

Benefits

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Qualifications

• Previous sales and management experience required.
• Exceptional customer service and leadership skills are essential.

Responsibilities

• Drive membership sales and provide excellent customer service.
• Lead and coach Sales Associates while managing studio operations.
• Track KPIs and ensure operational excellence.

Skills

Sales Skills

Customer Service Skills

Leadership

Time Management

Goal Setting

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Do you want to be a leader of a wellness brand? Do you love the idea of helping people further their own health goals? Do you love meeting new people? Welcome to Stretch Zone.

At Stretch Zone, we believe that nothing is more important than your health. As a Lead Sales Associate, your primary job is to manage the studio and help people realize their own goals through our unique membership model of practitioner-assisted stretch.

This role isn’t just for anyone. We look for the best of the best – people who are driven and who never settle for the status quo! If this is you, we need to talk. Stretch Zone isn’t just a brand; it’s a movement.

Job Summary:

As the Lead Sales Associate, you are the face of Stretch Zone and the leader within your studio! This role requires you to assist all members and guests as needed and establish a relationship to support member growth and retention while also managing a successful studio. The LSA is responsible for the successful operations and financial accountability of all areas of the studio. First and foremost, the LSA’s primary responsibility is to drive membership sales within the studio while ensuring the Sales Associate does the same.

Creating a Strong Sales Culture:

Duties required of a Lead Sales Associate include maintaining and reinforcing the positive sales culture of Stretch Zone. Everyone is expected to contribute to setting the culture, which is vital to the overall success of each location.

How you will accomplish this:

• Drive membership sales to each guest who comes into Stretch Zone.
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Lead and coach your Sales Associates and hold them accountable for all daily operations and monthly goals.
• Drive member retention through great customer service and consistent follow-ups.
• Lead by example by going above and beyond what is asked of you and supporting your team daily.
• Track KPIs to understand your studio’s performance and assist the General Manager in tracking all key sales metrics.
• Promote the value of practitioner-assisted stretching by hitting all sales goals and improving sales skills.
• Protect the culture of Stretch Zone by supporting team goals and building positive relationships with all members and team members.
• Ensure operational excellence!

What does success look like in this role?

• Sales leaders who can confidently connect with all guests and convert them to members after their first session.
• Being driven and competitive by holding your staff accountable to exceeding all sales goals.
• Well organized with exceptional time management and multitasking skills.
• Goal setter responsible for assisting the General Manager in setting and attaining all goals.
• Smart and savvy with tracking studio performance and understanding the factors that affect your studio.
• Customer service master who can connect with everyone and make them feel valued.
• Great team player who can support the needs of your staff while communicating daily with the General Manager and Franchisee.

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis.

If you think you have what it takes to contribute to the growth of Stretch Zone and use your sales and customer service skills to help change lives, then we can’t wait to meet you!