Lead Sales Associate

The Salvation Army USA Central Territory; Decatur (IL); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Professional development opportunities

Comprehensive benefits package

Supportive work environment

Job summary

The Salvation Army USA Central Territory in Decatur, IL is looking for a Lead Store Sales Associate to support store operations and ensure excellent customer service. Responsibilities include managing product sales, implementing procedures, and leading staff in the absence of management. The role requires retail experience and a high school diploma. The position is part-time, paying $16.00/hr, offering flexible hours and a supportive work environment with opportunities for professional growth.

Qualifications

• Retail experience required.
• Proficient in Point of Sales System.
• Capable of effective customer service.

Responsibilities

• Support management with product sales strategies.
• Ensure store opening and closing procedures.
• Create a positive shopping environment.

Skills

Effective communication in English

Customer service orientation

Basic computer skills

Cash handling

Education

High School Graduate or Equivalent

Job description

Lead Store Sales Associate - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our community services and providing affordable shopping options to our neighbors.

Pay Rate: $16.00/hr.

Status: Part-time 25 hours

Location: 2901 N. Water St, Decatur, IL 62526

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Qualifications

Education & Experience

• High School Graduate or Equivalent
• Retail experience required

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.