Lead Sales Associate, (PT) - Lima Rd.

Mykroc; Fort Wayne (IN); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Professional development opportunities

Job summary

The Salvation Army in Fort Wayne, IN is seeking a Lead Sales Associate to support the store management team and run daily retail operations. This role emphasizes customer service, cash handling, and leading the team in the absence of management.

Paid training is provided, with opportunities for professional development in a mission-driven environment and flexible scheduling to cover evenings, weekends, and holidays.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service and communication skills.
• Able to stand for long periods and lift up to 25 pounds.

Responsibilities

• Assist store management with sales and inventory tasks.
• Open/close procedures and banking responsibilities.
• Provide a positive shopping experience and address customer needs.
• Maintain displays and floor layout to optimize store appeal.
• Support adherence to store policies and procedures.

Skills

English proficiency

Cash handling

Basic computer skills

Education

High School Diploma

Tools

POS System

Payroll software

Job description

Lead Sales Associate - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $14.50 per hour

Status: (Part time, 25 hours) including evenings, weekends, and holidays as scheduled.

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnove r

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solvin g

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

Qualifications

Education & Experience

• High School Graduate or Equivalent

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.