Lead Sales Associate

The Salvation Army USA Central Territory; Lafayette (IN); On-site; USD 17,000 - 20,000; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

403(b) retirement savings plan

Employee Discount

Pension plan

Life insurance (optional)

Job summary

The Salvation Army USA Central Territory is seeking a Store Lead Sales Associate in Lafayette, IN. This part-time role (25 hours/week) supports the store management team, ensures smooth operations, and delivers excellent customer service while contributing to the organization’s mission.

Compensation starts at $14.00 per hour with a benefits package including paid time off, retirement options, and employee discounts.

Qualifications

• High School Diploma or equivalent required.
• Retail experience is required.
• Strong customer service orientation and communication skills.
• Basic computer and POS skills.
• Ability to handle cash accurately.

Responsibilities

• Support management with sales and store operations.
• Follow opening/closing procedures and manage daily deposits.
• Maintain product displays, rotation, and inventory turnover.
• Provide an enjoyable customer experience and handle complaints as needed.
• Assist with staff guidance in the absence of management.

Skills

Retail experience

Customer service

Cash handling

English communication

Education

High School Graduate or Equivalent

Tools

Point of Sale System

Payroll program

Job description

Store Lead Sales Associate - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location: Lafayette, IN

Pay: $14.00 per hour

Job Type: Part-time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

Benefits

• Paid vacation, sick time, and holidays, prorated by scheduled hours
• Optional voluntary life insurance
• 403(b) retirement savings plan
• Access to additional voluntary benefit options
• Employer funded pension plan for eligible employees
• Employee Discount

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Qualifications

Education & Experience

• High School Graduate or Equivalent
• Retail experience required

Skills & Abilities

• Ability to speak, write and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation

Certifications

• Valid Driver's License and personal transportation for bank runs
• Must be able to pass a Motor Vehicle Record Search

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods

Travel

• May be required to travel to various locations for work or training

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.