Lead Rooms Supervisor: Elevate Guest Experience

Hotel Millwright in Amana; Amana (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Employer Match

Health Insurance

Paid Time Off

Employer-Paid Life Insurance

Voluntary Life Insurance

Voluntary STD / LTD

Job summary

Hotel Millwright in Amana is seeking a Room Supervisor to lead the housekeeping team and uphold high cleanliness and service standards. You will work closely with the housekeeping supervisor and collaborate with Front Desk and maintenance to ensure rooms are ready and guest requests are addressed promptly.

The role emphasizes hands-on duties when needed, a focus on safety, and opportunities to train staff and advance within a collaborative hospitality environment in Amana, IA.

Qualifications

• Must demonstrate strong leadership in a hotel housekeeping environment.
• Ability to manage and motivate a team to meet cleanliness standards.
• Effective communication with Front Desk, supervisors, and staff.

Responsibilities

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards.
• Coordinate with the housekeeping supervisor to assign tasks and monitor staff performance.
• Inspect guest rooms and facilities for cleanliness, safety, and maintenance standards.
• Perform housekeeping duties when needed to maintain service levels.
• Support training and development of housekeeping staff.
• Address guest requests and resolve issues promptly.
• Maintain inventory of cleaning supplies and equipment and ensure stock levels.
• Collaborate with Front Desk and Chief of Maintenance to coordinate room readiness and address issues promptly.

Skills

Leadership

Attention to detail

Communication

Guest service

Safety procedures

Shift flexibility

Team management

Job description

Hotel Millwright in Amana is seeking a Room Supervisor to lead the housekeeping team and uphold high cleanliness and service standards. You will work closely with the housekeeping supervisor and collaborate with Front Desk and maintenance to ensure rooms are ready and guest requests are addressed promptly.

The role emphasizes hands-on duties when needed, a focus on safety, and opportunities to train staff and advance within a collaborative hospitality environment in Amana, IA.