Lead Retail Supervisor II: Grow Teams & Drive Experience

FashionUnited; Reno (NV); On-site; USD 22,041 - 34,095; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house expanding its team in Reno, NV. The Brand Ambassador will maintain leadership presence on the sales floor, embody Coach values, and drive exceptional customer experiences while supporting store initiatives and growth.

The role also covers hiring support, training, and ensuring adherence to policies for a cohesive, high-performing team. Strong candidates balance brand-loving energy with business acumen, employ clienteling strategies to build lasting relationships,

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and support full operation of the business.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed.
• Provides feedback and guidance to improve individual performance and enforces company policies.
• Adheres to and enforces team compliance of Company policies and procedures.

Skills

Leadership

Brand ambassador

Customer experience

Sales targeting

Team collaboration

Sales analytics

Recruiting

Training

Policy compliance

Job description

Coach is a global fashion house expanding its team in Reno, NV. The Brand Ambassador will maintain leadership presence on the sales floor, embody Coach values, and drive exceptional customer experiences while supporting store initiatives and growth.

The role also covers hiring support, training, and ensuring adherence to policies for a cohesive, high-performing team. Strong candidates balance brand-loving energy with business acumen, employ clienteling strategies to build lasting relationships,