Lead Retail Store Manager: People, Inventory & Service

Dollar General Corporation; Johnstown (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Dollar General Corporation is seeking a Store Manager to oversee all aspects of store operations, including staffing, training, inventory, and customer service. You will drive sales, ensure compliance with policies, and lead a team to meet in-stock targets while maintaining safety and a positive shopping environment.

The role requires strong leadership, hands-on supervision, and the ability to open/close the store, manage personnel, and control costs.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Make recommendations regarding employee pay rate and advancement.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Ensure that the store is appropriately staffed and effectively opened and closed each day.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Provide superior customer service leadership.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.

Skills

Retail management

Staff training

Customer service

Inventory control

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Store Manager to oversee all aspects of store operations, including staffing, training, inventory, and customer service. You will drive sales, ensure compliance with policies, and lead a team to meet in-stock targets while maintaining safety and a positive shopping environment.

The role requires strong leadership, hands-on supervision, and the ability to open/close the store, manage personnel, and control costs.