Lead Retail Store Manager - Elevate Customer Experience

Tailored Brands, Inc.; Santa Ana (CA); Ibrido; USD 56.000 - 81.000; Tempo pieno

Descrizione del lavoro

Tailored Brands, Inc. operates The Men's Wearhouse in Santa Ana, CA. The Store Manager will lead a sales-driven team, coach staff, and drive operational excellence to deliver an exceptional customer experience.

You will recruit, train, and develop a diverse team, manage store performance, and ensure adherence to brand standards and company directives. The role emphasizes leadership, coaching, and flawless execution in a fast-paced retail environment.

Competenze

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Strong communication and coaching skills to motivate staff and improve performance.
• Ability to recruit, train, and retain store talent while upholding brand standards.

Mansioni

• Lead store staff to achieve sales, service, and operational goals.
• Develop game plans and follow up on execution to maximize sales.
• Recruitment and training of store team to deliver an exceptional customer experience.
• Ensure schedule accuracy and implement store programs to increase efficiency.

Conoscenze

Store leadership

Customer service

Training & development

Recruiting

Communication

Strumenti

POS system

Microsoft Office

Descrizione del lavoro

Tailored Brands, Inc. operates The Men's Wearhouse in Santa Ana, CA. The Store Manager will lead a sales-driven team, coach staff, and drive operational excellence to deliver an exceptional customer experience.

You will recruit, train, and develop a diverse team, manage store performance, and ensure adherence to brand standards and company directives. The role emphasizes leadership, coaching, and flawless execution in a fast-paced retail environment.