Lead Retail Specialist & Customer Experience Coach

EssilorLuxottica; Tempe (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Oakley, part of EssilorLuxottica, is seeking a specialized advisor (part-time key holder) to support the management team on the floor. You’ll motivate the team to exceed sales targets and deliver an unparalleled customer experience.

Responsibilities include brand knowledge, customer engagement, stock processing, and floor/warehouse upkeep, with opportunities for a competitive bonus plan and employee discounts. Bilingual candidates are preferred for this dynamic retail setting.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Bilingual

Sales experience

Customer service

Teamwork

Cash handling

Communication

Time management

Job description

Oakley, part of EssilorLuxottica, is seeking a specialized advisor (part-time key holder) to support the management team on the floor. You’ll motivate the team to exceed sales targets and deliver an unparalleled customer experience.

Responsibilities include brand knowledge, customer engagement, stock processing, and floor/warehouse upkeep, with opportunities for a competitive bonus plan and employee discounts. Bilingual candidates are preferred for this dynamic retail setting.