Lead Retail Sales & Merchandising — Flexible Schedules

Micro Center; Tustin (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Flexible Schedules & Excellent Pay

Medical, Dental and Vision Benefits

Employee Discount – Friends & Family

Tuition Reimbursement & Education

Paid Time Off

401K Plan with Company Match

Job summary

Micro Center in Tustin, CA is seeking a Retail Sales and Merchandising Supervisor to lead sales floor activity and ensure exceptional customer service. The role emphasizes coaching staff, managing merchandising standards, and daily store operations while maintaining loss prevention and inventory controls.

The ideal candidate has 2+ years in retail with supervisory duties, strong communication, and the ability to handle variable shifts, including mornings, nights, weekends and holidays.

Qualifications

• High school diploma required with proficiency in Microsoft Office.
• Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity.
• Able to communicate professionally, handle multiple customers at once and relate to people with varying levels of technical expertise.
• Ability to generate sales and execute corporate initiatives.
• Physical requirements: lift up to 50 lbs., stand for prolonged periods.
• Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays.

Responsibilities

• Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
• Oversee the execution of ad set and visual merchandising standards within the department
• Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control
• Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management
• Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department
• Participate in and lead open and close procedures
• Serve as floor leader or manager-in-charge during absence of store managers
• Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
• Partner with senior management and/or Regional HR Manager when needed ensure human resource issues are handled in accordance with guidelines
• Perform other duties and tasks as assigned

Skills

Retail sales leadership

Customer service

Communication

Team leadership

Merchandising

Education

High school diploma

Tools

Microsoft Office

Job description

Micro Center in Tustin, CA is seeking a Retail Sales and Merchandising Supervisor to lead sales floor activity and ensure exceptional customer service. The role emphasizes coaching staff, managing merchandising standards, and daily store operations while maintaining loss prevention and inventory controls.

The ideal candidate has 2+ years in retail with supervisory duties, strong communication, and the ability to handle variable shifts, including mornings, nights, weekends and holidays.