Lead Retail Sales Associate / Keyholder

Elements Massage; Eastern Hills (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Monthly massage

Bonuses

Job summary

Elements Massage East Amherst is seeking a positive, outgoing individual for a Part Time or Full-Time Assistant Manager role. The studio emphasizes personalized massage therapy and high client satisfaction, with a focus on team leadership and sales performance.

The role includes day-to-day operations, staff hiring/training, and promoting the health benefits of massage. Flexible scheduling and a supportive team environment are offered along with a compensation package and bonuses.

Qualifications

• At least one year of management experience in retail or spa setting.
• Strong sales and customer service background.
• Ability to multi-task and handle stress.
• Proven ability to lead and motivate a team.
• Strong problem-solving and organizational skills.
• Willingness to work flexible schedule including days, nights, weekends, and holidays.
• Proficiency with computers and studio software.
• Ability to promote health and wellness benefits of massage therapy.

Responsibilities

• Oversee day-to-day studio operations.
• Aim to achieve and exceed membership sales goals.
• Maintain studio cleanliness at all times.
• Assist in hiring and training staff.
• Keep client files and system reports accurate.
• Schedule staff shifts.
• Act as social media coordinator.

Skills

Management experience

Sales & customer service

Team leadership

Multi-tasking

Problem solving

Organization

Flexible schedule

Computer skills

Massage wellness promotion

Tools

Computer proficiency

Job description

Overview

PLEASE READ THIS SAMPLE POSTING AND EDIT IT TO MEET YOUR STUDIO’S SPECIFIC POSITION DETAILS AND REQUIREMENTS.

Elements Massage East Amherst is looking for a positive and outgoing individual to join our team as a Part Time or Full-Time Assistant Manager.

Elements Massage provides a truly customized therapeutic massage to every client, every session. Our client satisfactions scores are the highest in our industry. We believe in the healing and restorative power of massage therapy as a vital component of overall health and wellness.

Join the best team in our industry, join Elements Massage!

• One year management experience in retail or spa setting


• Strong sales and customer service experience


• Ability to multi-task and work under stress


• Be able to lead and motive a team


• Ability to identify and resolve problems in a timely manner


• Strong organizational skills


• Ability to work flexible schedule, day/ nights/ weekends and holidays.


• Computer proficiency


• Ability to promote the health and wellness benefits of massage therapy

Responsibilities include:

• Day-to-day management of studio operations


• Responsible for achieving and exceeding goals set for membership sales


• Responsible to ensure cleanliness of studio at all times


• Assist in hiring and training of staff


• Maintain the accuracy of the client files and system reports


• Scheduling of staff


• Social media coordinator

All with the goal of ensuring a flawless client experience and meeting established studio goals on a weekly, monthly and annual basis.

• Highly competitive compensation plus bonuses


• A warm, professional atmosphere


• Monthly massage

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.