Lead Retail Dining Supervisor

Eisenhower Institute at Gettysburg College; Washington; On-site; USD 50,000 - 65,000; Full time

Job summary

Gettysburg College Dining Services seeks a highly motivated Lead Retail Dining Supervisor to provide operational leadership for the Bullet Hole, Commons, and concession operations on campus. This role oversees a diverse team of full-time and student employees, focusing on hospitality, staff development, and a welcoming environment for students, faculty, staff, and guests.

The position emphasizes food quality, customer service, financial oversight, and regulatory compliance, with responsibility

Qualifications

• Strong operational, culinary and menu development
• Supervisory and communication skills who thrives in a fast-paced, customer-focused environment
• High school diploma or equivalent is required and a culinary certificate or an associate’s degree in hospitality management or equivalent is preferred
• Three to five years progressive foodservice experience with supervisory responsibilities is highly desired
• Previous experience in institutional food preparation would be an additional plus

Responsibilities

• Provide operational leadership for the Bullet Hole, Commons, and concession operations.
• Supervise staff and manage daily dining services activities.
• Ensure high standards of food quality, customer service, financial performance, and regulatory compliance.

Skills

Operational leadership

Supervisory skills

Communication skills

Menu development

Culinary basics

Education

High school diploma or equivalent

Culinary certificate or associate’s degree in hospitality management

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Join Gettysburg College Dining Services and help create an exceptional dining experience for our campus community through innovative foodservice, outstanding customer service, and operational excellence. We are seeking a Lead Retail Dining Supervisor who is passionate about hospitality, team development, and creating a welcoming environment for all.

Gettysburg College Dining Services is seeking a highly motivated and experienced Lead Retail Dining Supervisor to provide operational leadership for the Bullet Hole, Commons, and concession operations. This position plays a vital role in delivering an exceptional dining experience for students, faculty, staff, and guests while ensuring high standards of food quality, customer service, financial performance, and regulatory compliance.

The Retail Dining Manager oversees all aspects of retail dining operations, including staff supervision, menu development, food production, inventory management, financial oversight, customer engagement, and special event coordination. This individual will lead a diverse team of full-time and student employees while promoting a safe, inclusive, and positive work environment.

Qualifications

• Strong operational, culinary and menu development
• Supervisory and communication skills who thrives in a fast-paced, customer-focused environment
• High school diploma or equivalent is required and a culinary certificate or an associate’s degree in hospitality management or equivalent is preferred
• Three to five years progressive foodservice experience with supervisory responsibilities is highly desired
• Previous experience in institutional food preparation would be an additional plus

Posting Number 20101037A

EEO Statement

Gettysburg College, an equal opportunity employer, complies with all applicable federal, state, local laws and regulations regarding nondiscrimination.

All qualified applicants will receive consideration for employment and admission.

The College prohibits discrimination and harassment, and provides equal opportunity without regard to race, ethnicity, color, religion, national origin, disability, veteran status, marital/familial status, possession of a General Education Development Certificate (GED) as compared to a high school diploma, sexual orientation, gender identity, gender expression, sex, age, or genetic information in all aspects of employment, educational programs, activities, and admissions.

Pursuant to Title IX of the Education Amendment of 1972, Gettysburg College prohibits discrimination on the basis of sex (i.e., which includes but is not limited to the prohibition of sexual misconduct and relationship violence, including sexual assault and harassment) in all of its educational programs and activities.

Posting Specific Questions

• * How did you hear about this employment opportunity?
  • CareerLink
  • Craigslist
  • CASE (Council for Advancement & Support of Education)
  • Consortium for Faculty Diversity
  • Diverseeducation.com
  • Frederick News Post – Local Newspaper
  • Gettysburg College Digest
  • Gettysburg College Website
  • Gettysburg Times – Local Newspaper
  • Hanover Evening Sun – Local Newspaper
  • HigherEdJobs.com
  • Hispanicoutlook.com
  • InsideHigherEd.com
  • Indeed.com
  • LGBT in Higher Ed Website
  • LinkedIn
  • Merchandiser – Local Newspaper
  • Monster Jobs (monster.com)
  • Patriot News – Local Newspaper
  • Referral from Gettysburg College staff, faculty, friend or family member
  • The Chronicle of Higher Education
  • Women in Higher Ed Website
  • Other Source (Please note specific website or listserv below)
  • Other Source (Please note other specific source below)
• If you noted "Referral from Gettysburg College staff, faculty, friend or family member", "Other website or Listserv", or "Other Source" above, please let us know the name of the person who referred you or specifically where you heard about this employment vacancy. (Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents