Lead Retail Dining Supervisor

Gettysburg College; Gettysburg (Adams County); On-site; USD 42,000 - 65,000; Full time

Job summary

Gettysburg College Dining Services seeks a Lead Retail Dining Supervisor to drive exceptional campus dining through hospitality, service excellence and operational leadership. You will oversee Bullet Hole, Commons and concession operations, guiding a mix of full-time and student staff while upholding quality and safety standards.

The role emphasizes staff development, menu leadership and a focus on a welcoming, inclusive dining environment for students, faculty, staff and guests.

Qualifications

• Strong operational, culinary and menu development capabilities.
• Supervisory experience and ability to lead a fast-paced, customer-focused team.
• High school diploma or equivalent; culinary cert or hospitality degree preferred.

Responsibilities

• Provide operational leadership for Bullet Hole, Commons and concession operations.
• Supervise staff and foster a safe, inclusive work environment.
• Oversee menu development, food production and inventory management.
• Maintain financial oversight and ensure regulatory compliance.
• Engage customers and coordinate special events as needed.

Skills

Operational leadership

Culinary expertise

Menu development

Supervisory skills

Communication skills

Education

High school diploma or equivalent

Culinary certificate or associated degree in hospitality management

Job description

The Human Resources Office is located on the ground floor of Pennsylvania Hall.

Human Resources Office
Campus Box 2443, Pennsylvania Hall
300 North Washington Street
Gettysburg, PA 17325
For additional information, please call 717-337-6202.

Lead Retail Dining Supervisor

Department Bullet Hole

Position Summary

Join Gettysburg College Dining Services and help create an exceptional dining experience for our campus community through innovative foodservice, outstanding customer service, and operational excellence. We are seeking a Lead Retail Dining Supervisor who is passionate about hospitality, team development, and creating a welcoming environment for all.

Gettysburg College Dining Services is seeking a highly motivated and experienced Lead RetailDining Supervisor to provide operational leadership for the Bullet Hole, Commons, and concession operations. This position plays a vital role in delivering an exceptional dining experience for students, faculty, staff, and guests while ensuring high standards of food quality, customer service, financial performance, and regulatory compliance.

The Retail Dining Manager oversees all aspects of retail dining operations, including staff supervision, menu development, food production, inventory management, financial oversight, customer engagement, and special event coordination. This individual will lead a diverse team of full-time and student employees while promoting a safe, inclusive, and positive work environment.

Qualifications

• Strong operational, culinary and menu development
• Supervisory and communication skills who thrives in a fast-paced, customer-focused environment
• High school diploma or equivalent is required and a culinary certificate or an associate’s degree in hospitality management or equivalent is preferred
• Three to five years progressive foodservice experience with supervisory responsibilities is highly desired
• Previous experience in institutional food preparation would be an additional plus

Gettysburg College, an equal opportunity employer, complies with all applicable federal, state, local laws and regulations regarding nondiscrimination. All qualified applicants will receive consideration for employment and admission. The College prohibits discrimination and harassment, and provides equal opportunity without regard to race, ethnicity, color, religion, national origin, disability, veteran status, marital/familial status, possession of a General Education Development Certificate ( GED ) as compared to a high school diploma, sexual orientation, gender identity, gender expression, sex, age, or genetic information in all aspects of employment, educational programs, activities, and admissions. Pursuant to Title IX of the Education Amendment of 1972, Gettysburg College prohibits discrimination on the basis of sex (i.e., which includes but is not limited to the prohibition of sexual misconduct and relationship violence, including sexual assault and harassment) in all of its educational programs and activities.