Lead Retail Associate - Customer Service & Store Ops

Dollar General Corporation; Michigan City (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General Corporation is seeking a Cashier/Stocker who can lead in the absence of store management, assist in plan-o-gram setup, and provide exemplary customer service. This role involves unloading, stocking, cashier duties, and keeping the store safe and organized.

You will follow SOPs, help set up displays, monitor cash control, and support teamwork. The position emphasizes accuracy, reliability, and strong communication to ensure a smooth customer experience and store profitability.

Qualifications

• High school diploma or equivalent required
• Six months of supervisory experience preferred
• Dollar General is an equal opportunity employer

Responsibilities

• Unload trucks following store processes
• Receive, open and unpack cartons and totes
• Stock merchandise and face shelves
• Restock returned merchandise
• Order zones and drops as directed by Store Manager
• Assist in plan-o-gram implementation and maintenance
• Assist customers in locating merchandise
• Maintain store cleanliness and safety
• Operate cash register and scan items
• Collect payment and give change
• Open/close the store as directed by Area Manager

Skills

Math calculations

Cash handling procedures

IBM cash register functions

Plan-o-gram understanding

Interpersonal communication

Safety protocols

Plan-o-gram following

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General Corporation is seeking a Cashier/Stocker who can lead in the absence of store management, assist in plan-o-gram setup, and provide exemplary customer service. This role involves unloading, stocking, cashier duties, and keeping the store safe and organized.

You will follow SOPs, help set up displays, monitor cash control, and support teamwork. The position emphasizes accuracy, reliability, and strong communication to ensure a smooth customer experience and store profitability.