Lead Retail Associate - Customer Service & Merchandising

Dollar General Corporation; Ocean Springs (MS); Sur place; USD 21 000 - 27 000; Plein temps

Résumé du poste

Dollar General Corporation is hiring a Cashier/Stocker to function in a lead capacity when Store Manager or Assistant Manager is absent. You will help set plan‑o‑grams, stock and rotate merchandise, assist customers, operate the cash register, and ensure a clean, safe store environment.

Your role emphasizes exemplary customer service, adherence to SOPs, and cash control. The position is full-time at a Dollar General location, with opportunities to support store-wide profitability and teamwork.

Qualifications

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsabilités

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer’s purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the SOP manual, Employee Handbook, and company communications.
• Open and/or close the store under direction of Area Manager; In the Absence of the Store Manager or Assistant Store Manager: authorize refunds and overrides; count register; make bank deposits.
• Assist in maintaining cashier accountability, key control, and adherence to security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines.

Connaissances

Math calculations

Cash handling

Cash register operation

Plan-o-gram compliance

Customer service

Communication skills

Safety awareness

Plan-o-gram reading

Formation

High school diploma or equivalent

Outils

IBM cash register

Description du poste

Dollar General Corporation is hiring a Cashier/Stocker to function in a lead capacity when Store Manager or Assistant Manager is absent. You will help set plan‑o‑grams, stock and rotate merchandise, assist customers, operate the cash register, and ensure a clean, safe store environment.

Your role emphasizes exemplary customer service, adherence to SOPs, and cash control. The position is full-time at a Dollar General location, with opportunities to support store-wide profitability and teamwork.