Lead Retail Associate: Customer Service & Merchandising

Dollar General Corporation; Whiting (NJ); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Job summary

Dollar General is seeking a Cashier/Stocker to function as a lead in the absence of store management. You will assist in setting planograms, stock displays, and ensure excellent customer service to maximize profitability and protect assets.

Responsibilities include unloading trucks, stocking, cashiering, and maintaining store cleanliness. The role requires strong math, cash handling, and interpersonal skills within a fast-paced environment.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.

Responsibilities

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan‑ogram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan‑ograms.
• Operate cash register and flatbed scanner to itemize and total customer\'s purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well‑organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.
• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Skills

Math calculations

Cash handling

IBM cash register

Cash security policies

Interpersonal skills

Plan-ogram reading

Safety awareness

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General is seeking a Cashier/Stocker to function as a lead in the absence of store management. You will assist in setting planograms, stock displays, and ensure excellent customer service to maximize profitability and protect assets.

Responsibilities include unloading trucks, stocking, cashiering, and maintaining store cleanliness. The role requires strong math, cash handling, and interpersonal skills within a fast-paced environment.