Lead Restoration Technician, Fire

ServiceMaster CDR; Northwood (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus

Health benefits

PTO & 401k

Career advancement

Job summary

ServiceMaster CDR in Ohio is seeking a Lead Fire & Contents Restoration Technician to join a elite team. You will perform full fire and smoke damage restoration, supervise contents cleaning, and coordinate with homeowners and adjusters to deliver high-quality service.

Qualifications include hands-on restoration experience, strong work ethic, customer service skills, and ability to lift 50 lbs. Valid driver's license and willingness to learn tech tools are required.

Qualifications

• Hands-on restoration experience in fire or smoke damage
• Strong work ethic, dependability, and positive attitude
• Solid customer service and communication skills
• Willingness to obtain or already hold IICRC FSRT & OCT certifications

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, cleaning, contents handling and debris removal
• Safely pack, move and restore fire-damaged personal belongings and contents
• Operate restoration tools and equipment with proper care
• Document progress, inventory and customer interactions using restoration software
• Collaborate with homeowners, managers, adjusters and project leads for quality service
• Maintain a clean, safe site and readiness of company vehicles/equipment
• Participate in on-call rotations and respond to emergencies as needed

Skills

Customer service skills

Strong work ethic

Ability to lift 50 lbs

Safety awareness

Education

IICRC FSRT & OCT certifications

Tools

Contents Track

iCAT

Restore 365

Job description

Lead Fire & Contents Restoration Technician - Join Our Elite Team!

Company: ServiceMaster CDR

Type: Full-Time

Are you an experienced fire restoration technician ready to take your career to the next level? Whether you have a little hands-on experience or you’re a seasoned expert, ServiceMaster CDR wants you on our team!

We’re one of the nation’s top 5 ServiceMaster franchises, with 5 locations across Ohio, offering cutting-edge equipment, strong career paths, and a supportive team environment. You’ll play a crucial role in helping families and businesses recover after fire and smoke damage, restoring not just property but lives.

What You’ll Do:

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on-call rotations and respond to emergency situations as needed

What You Bring:

• Some hands-on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can-do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver’s license with a clean driving record
• Tech-savvy and able to learn or use mobile devices and job-tracking software
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Why You’ll Love It Here:

• $10,000 sign-on bonus (conditions apply)
• Competitive pay based on your experience and certifications
• Opportunities for career advancement and skill development
• Work with an industry-leading, nationally recognized company
• Make a meaningful difference helping communities recover and rebuild
• Comprehensive training, cutting-edge technology, and supportive leadership
• Medical, Dental, Visions Insurance, PTO, 401k and more

Ready to Make an Impact?

At ServiceMaster CDR, we know fire restoration is about more than buildings - it’s about helping people. That’s why we’re looking for experienced technicians who bring not just skill, but heart.

We value you, we invest in you, and we want you on a team that truly cares.

We Need People Who Care.

Disclaimer:
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. All personnel may be required to perform duties outside their normal responsibilities as needed. The Company reserves the right to modify this description at any time, with or without notice. This job description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.