Lead Restoration Technician

ServiceMaster Restoration by Century; Northwood (OH); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive pay

Career advancement

Industry-leading company

Insurance benefits

PTO & 401k

Job summary

ServiceMaster CDR is hiring Lead Fire & Contents Restoration Technicians in Ohio. You will lead fire and smoke damage restoration projects, including contents cleaning and debris removal, while working with homeowners, managers, and insurance adjusters to deliver high-quality service.

The role requires hands-on restoration experience, strong work ethic, customer service skills, and the ability to lift 50 lbs and wear PPE. IICRC FSRT & OCT are a plus or willingness to obtain.

Qualifications

• Hands-on experience in fire or smoke restoration.
• Strong work ethic and dependable attitude.
• Solid customer service and communication skills.
• Able to lift 50 lbs and wear PPE.
• Valid driver's license with clean record.
• IICRC FSRT & OCT certifications are a plus or willingness to obtain.

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal.
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents.
• Operate restoration tools and equipment, ensuring proper use and care.
• Document job progress, inventory, and customer interactions in restoration software.
• Coordinate with homeowners, managers, adjusters, and project leads for high-quality service.
• Maintain a clean, safe worksite and organized company vehicles/equipment.
• Participate in on-call rotations and respond to emergencies as needed.

Skills

Hands-on restoration experience

Strong work ethic

Customer service and communication

Valid driver’s license

Tech-savvy and software

IICRC FSRT & OCT certs a plus

Job description

$10,000 SIGN-ON BONUS!!!

Lead Fire & Contents Restoration Technician – Join Our Elite Team!

Company: ServiceMaster CDR Type: Full-Time

Are you an experienced fire restoration technician ready to take your career to the next level? Whether you have a little hands-on experience or you're a seasoned expert, ServiceMaster CDR wants you on our team!

We're one of the nation's top 5 ServiceMaster franchises, with 4 locations across Ohio, offering cutting-edge equipment, strong career paths, and a supportive team environment. You'll play a crucial role in helping families and businesses recover after fire and smoke damage, restoring not just property - but lives.

What You'll Do:

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on-call rotations and respond to emergency situations as needed

What You Bring:

• Some hands-on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can-do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver's license with a clean driving record
• Tech-savvy and able to learn or use mobile devices and job-tracking software
• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Why You'll Love It Here:

• $10,000 sign-on bonus (conditions apply)
• Competitive pay based on your experience and certifications
• Opportunities for career advancement and skill development
• Work with an industry-leading, nationally recognized company
• Make a meaningful difference helping communities recover and rebuild
• Comprehensive training, cutting-edge technology, and supportive leadership
• Medical, Dental, Visions Insurance, PTO, 401k and more

Ready to Make an Impact?

We Need People Who Care.

At ServiceMaster CDR, we know fire restoration is about more than buildings - it’s about helping people. That’s why we’re looking for experienced technicians who bring not just skill, but heart.

We value you, we invest in you, and we want you on a team that truly cares.

Join us. Let's make a difference together.

Disclaimer:
The above statements describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. All personnel may be required to perform duties outside their normal responsibilities as needed. The Company reserves the right to modify this description at any time, with or without notice. This job description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.