Lead Restaurant Server: Guest Experience Dynamo

Chicken Ranch Casino Resort; United States; On-site; USD 38,000 - 64,000; Full time

Job summary

Chicken Ranch Casino Resort seeks a Lead Restaurant Server to actively take orders, deliver full service, and monitor guests’ dining experience. You’ll greet guests, make menu recommendations, and ensure personalized attention throughout meals.

Imperatives include enforcing ID checks for alcohol, maintaining station setup, and upholding health and sanitation standards while working with the team to provide gracious hospitality and sales-oriented service.

Qualifications

• Must be at least 18/21 years of age depending on venue.
• 1+ years in a similar role.
• RBS training and certification for alcohol service.
• ServSafe/Food Handlers training and certification.
• Strong menu knowledge including ingredients and specials.

Responsibilities

• Take and record food and beverage orders from Guests in sequence of service.
• Deliver food and beverages promptly with correct presentation and quality.
• Monitor Guests for intoxication and report to management.
• Close station and complete closing duties as directed.
• Comply with health and sanitation standards.

Skills

Communication skills

Problem solving

Independent worker

Time management

Teamwork

Guest service

Salesmanship

Attention to detail

Sanitation standards

Education

RBS alcohol service training/certification

ServSafe/Food Handlers certification

Job description

Chicken Ranch Casino Resort seeks a Lead Restaurant Server to actively take orders, deliver full service, and monitor guests’ dining experience. You’ll greet guests, make menu recommendations, and ensure personalized attention throughout meals.

Imperatives include enforcing ID checks for alcohol, maintaining station setup, and upholding health and sanitation standards while working with the team to provide gracious hospitality and sales-oriented service.