Lead Restaurant Server

Moravian Manor Communities; Lititz (Lancaster County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision Benefits with低

Generous Paid Time-Off

Company Sponsored Disability Insurance

Company Sponsored Life Insurance

Company Sponsored Retirement

Tuition Reimbursement

Healthworks Membership

FREE Employee Wellness Program

Job summary

Moravian Manor Communities in Lititz, PA, is seeking a Lead Restaurant Server to join our Culinary Services team at the Owl's Nest Restaurant on our Warwick Woodlands campus. The Lead Server oversees lunch and dinner service, ensuring a pleasant dining experience for residents, families, staff and guests.

This full-time role requires strong interpersonal skills, supervisory experience, and the ability to manage staff, coordinate orders via a tablet, and perform light bartending during service.

Qualifications

• Must be at least eighteen (18) years of age.
• Must possess a high school diploma or its equivalent; two years of college preferred.
• RAMP Certification or willingness to obtain certification within the first 30 days of employment.
• Some supervisory experience a plus.
• Some brief bartending experience preferred.
• Strong interpersonal and telephone communication skills with residents and staff.
• Basic mathematical calculations and comfort with computer systems.

Responsibilities

• Ensures the dining room is clean, neat, organized, and fully stocked at all times.
• Greet and seat residents in a courteous and friendly manner.
• Greet tables using etiquette and use a tablet to take and send orders to kitchen.
• Ensure the bar is stocked and ready before dinner service.
• Perform light bartending duties during dinner service.
• Communicate with residents and staff about satisfaction with food and service.
• Perform duties of an Owl's Nest Server when needed.
• Close the restaurant, prep for next day, close out register, and lock up.

Skills

Interpersonal communication

Customer service

Bartending

Supervisory experience

Phone communication

Basic math

Tablet ordering

Windows/Office

Education

High school diploma or equivalent

Two years college preferred

RAMP Certification

Tools

Tablet ordering

POS/ordering system

Microsoft Windows

Office Software

Job description

Moravian Manor Communities, located in the charming town of Lititz, PA, is a respected not-for-profit senior living community with a 50-year tradition of serving older adults. We are currently seeking an experienced Lead Restaurant Server to join our dedicated Culinary Services team at the Owl's Nest Restaurant on our beautiful Warwick Woodlands campus.

The Lead Server will be responsible for the dining experience for our residents during lunch and dinner service. Smooth operation of the Owl's Nest Dining Room by exhibiting high personal and professional standards resulting in a pleasant dining experience for Moravian Manor Communities residents, their families, staff and guests. The Lead Server supervises daily service provided by staff to residents, employees, and guests; promotes quality customer service; and ensures compliance with all applicable state, county, and federal safety and sanitation regulations.

This full-time opportunity offers competitive pay, comprehensive benefits, and a reliable schedule. The Lead Server will work 40 hours per week, Monday through Friday approximately 12:00p.m. to 8:30p.m.(or until job is completed) Candidates must be available to work every other holiday and have some flexibility to work occasional alternate hours based on business needs or to assist with special events.

Benefits Offered to a FT Lead Server:

• Competitive pay
• Medical, Dental, Vision Benefits with low deductibles
• Generous Paid Time-Off
• Company Sponsored Disability Insurance
• Company Sponsored Life Insurance
• Company Sponsored Retirement
• Tuition Reimbursement
• Healthworks Membership
• FREE Employee Wellness Program

Responsibilities of a FT Lead Server:

• Ensures the dining room is clean, neat, organized, and fully stocked with all needed items, including silverware, condiments and replenishments of product at all times.
• Greets and seats residents in a courteous and friendly manner.
• Greets tables in a warm and friendly invite, using proper rules of etiquette and begin to use tablet to take and send orders to kitchen.
• Ensures the bar is fully stocked and ready for guests before dinner service at 4:00pm.
• During dinner service, performs light bartending duties, including preparing drinks and delivering them for underage servers.
• Communicate effectively with both residents and staff, inquiring as to the satisfaction of food and service for the residents/guests.
• Perform the duties of an Owl's Nest Server when the resident demands require additional servers or when we are staffing challenged.
• Lead Server closes the restaurant and requires getting prepped for coffee the next day, closing out the register, confirming the evening servers have completed their tasks, and locking up the restaurant. Task lists are assigned and to be followed.

Requirements and Qualifications of a FT Lead Server:

• Must be at least eighteen (18) years of age.
• Must possess a high school diploma or its equivalent; two years of college preferred
• RAMP Certification or willingness to obtain certification within the first 30 days of employment is required.
• Some supervisory experience a plus.
• Some brief bartending experience preferred.
• Possess strong interpersonal and telephone communication skills, with the ability to respond professionally, courteously, and effectively to residents, including when addressing complex concerns or challenging interactions
• Ability to perform basic mathematical calculations necessary to carry out departmental responsibilities.
• Must have basic computer knowledge including Microsoft Windows and Office Software, have the ability to adapt to new software and be willing to continue with additional department‑specific computer training.

At Moravian Manor Communities, you’ll find more than a workplace - you’ll find a community that values connection, compassion, and growth. We foster a supportive culture where every team member is appreciated and empowered to make a difference. Our person-centered approach extends to both residents and employees, and we proudly embrace the diversity that makes our community strong. Here, we grow our next generation of leaders from within, offering training and development opportunities that help you thrive personally and professionally.

Moravian Manor Communities is an Equal Employment Opportunity employer and does not discriminate in its hiring or employment practices. All qualified applicants will receive consideration without regard to their race, color, religion (creed), national origin, age, gender, gender expression, sexual orientation, disability, genetic information, veteran status or any other characteristic protected by State or Federal law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.