Lead Restaurant Crew

Vail Resorts; Newbury (MA); On-site; USD 29,618 - 37,029; Full time

Benefits offered by this job

Free ski/mountain passes

Free ski lessons

Retail discounts (40%)

401(k) retirement plan

Employee Assistance Program

Training and development

Referral Program

Job summary

Vail Resorts Mount Sunapee Resort in Newbury, NH seeks a Lead Restaurant Crew for the 2026/2027 winter season. This Front of House position offers both full-time and part-time hours, with start wages from $21.50 to $26.88 per hour.

Responsibilities include leading service on the floor, guiding staff, and ensuring safety and quality in dining experiences. The role requires a high school diploma, prior restaurant or guest-service supervisory experience, and strong English communication.

Qualifications

• High School Diploma or GED required.
• Experience in a restaurant environment, supervisory or guest service role.
• Ability to stand and walk for long periods and lift up to 50 lbs.
• Fluent English communication is required.
• Winter seasonal employment with flexible full/part-time options.

Responsibilities

• Attend to guest needs with friendly, courteous service.
• Answer phones/radios and coordinate with staff to maintain dining areas.
• Work on floor or kitchen as needed to ensure smooth operations.
• Assist in training staff and provide feedback.
• Maintain health, safety, and cleanliness standards in restaurant.

Skills

Guest service

Supervisory experience

Teamwork

English fluency

Stamina

Education

High School Diploma or GED

Job description

Lead Restaurant Crew

Mount Sunapee Resort – Newbury, NH, US. Winter seasonal 2026/2027. Shift type: Full Time and Part Time hours available.

Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our Food and Beverage team is no exception to creating this experience of a lifetime. Restaurant Team Leaders are an integral part of restaurant operations responsible for leading the floor service, assisting management with operational needs, promoting teamwork among staff, and maintaining service quality and safety to ensure an exceptional dining experience for our guests.

Job Specifications:

• Starting Wage: $21.50/hr - $26.88/hr
• Employment Type: Winter Seasonal 2026/2027
• Shift Type: Full Time and Part Time hours available
• Minimum Age: 18 years
• Housing Availability: No

Job Responsibilities:

• Attend to all guest needs in the restaurant ensuring responsive, friendly, and courteous service.
• Answer phones and radios, working directly with other personnel to maintain the dining areas, including set up and busing of tables as needed.
• Work on the floor or in the kitchen, wherever needed, to ensure smooth operation.
• Assist in the ongoing training of staff and provide any necessary feedback.
• Enforce and comply with all applicable regulations pertaining to health and safety requirements of the restaurant, employees, and guests.
• Ensure cleanliness and operation of restaurant and equipment through inspection and adherence to preventative maintenance programs.
• Other duties as assigned.

Job Requirements:

• High School Diploma or GED equivalent.
• Previous restaurant, supervisory, or guest service experience.
• Ability to stand and walk continuously for up to 8 hours.
• Ability to lift and carry up to 50 lbs.
• Ability to work well with others in a fast‑paced environment under pressure.
• Must be able to communicate fluently in English.

Employee Benefits:

• Free ski/mountain passes for employees and discounts for friends and family.
• Free ski lessons.
• 40% retail discounts and additional employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Excellent training and professional development.
• Referral Program.

The expected pay range is $21.50/hr - $26.88/hr. Individual compensation decisions are based on a variety of factors.

In completing this application and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515883

Reference Date: 07/14/2026

Job Code Function: Front of House