Lead Residential Plumbing Install Team — Train & Optimize

HELP; Cincinnati (OH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

401(k) plan

Tech devices

Paid time off

Training & advancement

Team-oriented culture

Job summary

HELP is seeking an experienced Residential Plumbing Installation Manager to lead our installation team and oversee daily residential projects. This hands-on leadership role focuses on team performance, job quality, field support, training, scheduling, and operational results.

The ideal candidate has strong residential plumbing experience, knowledge of codes and permitting, and the ability to coach, develop, and hold technicians accountable in Cincinnati.

Qualifications

• 7+ years of plumbing industry experience, including significant residential installation experience.
• Prior management or supervisory experience leading plumbing installation teams is required.
• Strong knowledge of residential plumbing systems, installation methods, plumbing codes, and permitting.
• Experience with field support, troubleshooting, training, and performance management.
• Experience with time sheets, scheduling, productivity, and employee performance.
• Strong understanding of job costing and departmental profitability; P&L experience preferred.
• Proven ability to lead teams and maintain accountability.
• Contractor's Plumbing License preferred but not required.
• Strong communication, organization, leadership, and problem-solving skills.
• Competitive pay and great work environment
• Fully equipped company truck with parts, equipment, and gas card
• Medical, Dental, Life, and Vision insurance
• 401(k) with partial company match
• Company-provided iPhone and iPad
• Paid vacation and holidays
• Training and advancement opportunities
• Supportive, team-oriented work environment

Responsibilities

• Lead, coach, and develop the residential plumbing installation team.
• Train team members on installation techniques, code compliance, safety, and company procedures.
• Manage employee performance, including coaching, documentation, and disciplinary action.
• Review and approve time sheets, schedules, and attendance.
• Provide field support and technical guidance to installers.
• Troubleshoot job-site challenges and conduct quality inspections.
• Ensure work meets company standards, customer expectations, and applicable plumbing codes.
• Monitor productivity, material usage, callbacks, and job quality.
• Coordinate scheduling and resources to keep projects on track.
• Partner with sales, service, warehouse, and operations teams to ensure smooth project execution.
• Monitor job costing, labor and material costs, and departmental performance.
• Identify opportunities to improve efficiency and reduce callbacks and rework.

Skills

Leadership

Communication

Problem solving

Training

Field support

Scheduling

Time sheets

Job costing

P&L experience

Team building

Safety

Customer focus

Accountability

Opportunity to coach

Job description

HELP is seeking an experienced Residential Plumbing Installation Manager to lead our installation team and oversee daily residential projects. This hands-on leadership role focuses on team performance, job quality, field support, training, scheduling, and operational results.

The ideal candidate has strong residential plumbing experience, knowledge of codes and permitting, and the ability to coach, develop, and hold technicians accountable in Cincinnati.