Lead Remote Workers' Comp Claims Team

Gallagher; Washington (District of Columbia); Remote; Confidential; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Inclusive, collaborative culture

Job summary

Gallagher Bassett is seeking a senior claims supervisor for a fully remote role serving DC/VA/MD markets. Lead a Workers' Compensation claims team, drive best practices, and hire/train adjusters to maintain high quality service.

Candidates will have 10+ years of claims experience, a high school diploma, and active licenses across handling states. Competitive benefits and growth opportunities are offered.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 10 years related claims experience.
• Licensed and/or certified in all states where claims are handled.
• Knowledge of team member functions and processes.

Responsibilities

• Supervise a Workers' Compensation claims team across varying caseloads to deliver quality service.
• Promote Best Practices and ensure claims handling aligns with GB standards.
• Drive talent by hiring and training adjusters to foster performance.
• Define goals, motivate performance, and manage workloads for efficiency.
• Utilize Gallagher technology to enhance team effectiveness and service quality.
• Communicate with clients, carriers, and brokers professionally and proactively.
• Identify coaching opportunities and develop team members for progress.

Skills

Leadership

Claims management

Regulatory compliance

Team coaching

Education

Bachelor's degree

Job description

Gallagher Bassett is seeking a senior claims supervisor for a fully remote role serving DC/VA/MD markets. Lead a Workers' Compensation claims team, drive best practices, and hire/train adjusters to maintain high quality service.

Candidates will have 10+ years of claims experience, a high school diploma, and active licenses across handling states. Competitive benefits and growth opportunities are offered.