Lead Refrigeration Install Service Technician

Goodwin-Tucker; Des Moines (IA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Company-provided service van

Company cell phone

Company tablet

Tools provided

Excellent benefits package

Paid time off

Overtime opportunities

Professional growth & training

Supportive team environment

Diverse project experience

Job summary

Goodwin Tucker Group is seeking a Lead Refrigeration Install & Service Technician to head commercial refrigeration installation projects, perform service, and ensure work meets safety and quality standards on customer sites.

You will collaborate with customers, project managers, and other technicians, lead field crews, and mentor apprentices while delivering reliable, code-compliant solutions. EPA certification preferred.

Qualifications

• Proven experience with commercial refrigeration systems.
• Strong diagnostic and troubleshooting skills.
• Experience with installation, startup, and service of refrigeration systems.
• Ability to read electrical and refrigeration schematics.
• Strong understanding of refrigeration controls, electrical systems, and components.
• Ability to work independently while leading a team.
• Excellent communication and customer-service skills.
• Strong attention to detail and commitment to quality workmanship.
• Professional appearance and positive attitude.
• Valid driver's license and acceptable driving record.
• Ability to work in commercial environments and occasional flexible hours.
• EPA certification preferred or required depending on company needs.

Responsibilities

• Lead commercial refrigeration installation and replacement projects.
• Diagnose, troubleshoot, repair, and maintain commercial refrigeration systems and equipment.
• Read and interpret plans, schematics, wiring diagrams, and manufacturer specifications.
• Lead installation crews and coordinate daily field activities.
• Ensure installations are completed accurately, efficiently, and according to project specifications.
• Commission and start up new refrigeration equipment and systems.
• Perform preventative maintenance and service calls as needed.
• Identify system issues and recommend appropriate repairs or solutions.
• Maintain a high level of professionalism and customer service on customer sites.
• Communicate effectively with customers, project managers, dispatchers, and team members.
• Maintain accurate service records, job documentation, and material usage.
• Ensure all work complies with company safety standards and applicable codes.
• Maintain company vehicle, tools, equipment, tablet, and other assigned resources.
• Mentor and assist less-experienced technicians and apprentices.
• Represent Goodwin Tucker Group professionally in the field.

Skills

Commercial refrigeration experience

Diagnostics & troubleshooting

Installation, startup & service

Electrical schematics reading

Refrigeration controls knowledge

Independent with leadership

Communication & customer service

Attention to detail

Professional appearance & attitude

Valid driver's license

Flexible hours for projects

EPA certification (preferred)

Job description

Lead Refrigeration Install Service Technician

Goodwin Tucker Group

Goodwin Tucker Group is looking for an experienced, motivated Lead Refrigeration Install & Service Technician to join our growing team. This is a key field leadership position for a skilled refrigeration professional who takes pride in quality workmanship, customer service, troubleshooting, and leading projects from start to finish.

If you're looking for a company that values its technicians, provides the tools and resources needed to succeed, and offers excellent benefits and perks, we'd love to hear from you.

About the Position

As a Lead Refrigeration Install & Service Technician, you will be responsible for leading refrigeration installation projects, performing service and troubleshooting, and ensuring that work is completed safely, efficiently, and to Goodwin Tucker Group's high standards.

You will work directly with customers, project managers, other technicians, and team members while serving as a leader in the field.

Key Responsibilities

• Lead and perform commercial refrigeration installation and replacement projects.
• Diagnose, troubleshoot, repair, and maintain commercial refrigeration systems and equipment.
• Read and interpret plans, schematics, wiring diagrams, and manufacturer specifications.
• Lead installation crews and coordinate daily field activities.
• Ensure installations are completed accurately, efficiently, and according to project specifications.
• Commission and start up new refrigeration equipment and systems.
• Perform preventative maintenance and service calls as needed.
• Identify system issues and recommend appropriate repairs or solutions.
• Maintain a high level of professionalism and customer service while working on customer sites.
• Communicate effectively with customers, project managers, dispatchers, and other team members.
• Maintain accurate service records, job documentation, and material usage.
• Ensure all work is performed in accordance with company safety standards and applicable codes.
• Maintain company vehicle, tools, equipment, tablet, and other assigned resources.
• Mentor and assist less-experienced technicians and apprentices.
• Represent Goodwin Tucker Group professionally in the field.

What We're Looking For

• Proven experience working with commercial refrigeration systems.
• Strong diagnostic and troubleshooting skills.
• Experience with refrigeration installation, startup, and service.
• Ability to read electrical and refrigeration schematics.
• Strong understanding of refrigeration controls, electrical systems, and components.
• Ability to work independently while also leading a team.
• Excellent communication and customer-service skills.
• Strong attention to detail and commitment to quality workmanship.
• Professional appearance and positive attitude.
• Valid driver's license and acceptable driving record.
• Ability to work in commercial environments and occasionally work flexible hours when projects or service needs require it.
• EPA certification required or preferred, depending on company requirements.

What We Offer

At Goodwin Tucker Group, we believe great technicians deserve great support. We provide the tools, resources, and benefits you need to build a successful career.

Your benefits and perks include:

• Excellent benefits package
• Company-provided service van
• Company cell phone
• Company tablet
• Company-provided tools and equipment
• Competitive compensation
• Paid time off
• Opportunities for overtime
• Opportunities for professional growth and advancement
• Training and continuing education
• A supportive team environment
• Opportunities to work on a variety of commercial refrigeration projects
• Many additional company perks and employee benefits

Why Goodwin Tucker Group?

We understand that our technicians are the face of our company. That's why we invest in our people and provide them with the equipment, technology, support, and benefits they need to do their jobs well.

As a Lead Refrigeration Install & Service Technician, you'll have the opportunity to take ownership of projects, develop your leadership skills, work alongside experienced professionals, and grow with a company that values quality and craftsmanship.