Lead Recreation Associate, Botanical Garden (Part-Time)

Springfield Park District; Springfield (IL); On-site; USD 18,000 - 26,000; Part time

Job summary

Springfield Park District is seeking a Lead Recreation Associate for the Washington Park Botanical Garden. The role involves front-line guest services, POS and membership processing, and potential supervision of other part-time staff.

Work hours typically Monday–Friday, 12–4 pm, with occasional flex scheduling. The ideal candidate has 18+ years, a high school diploma, strong customer service, leadership potential, and ability to work with diverse patrons.

Qualifications

• Must be 18+ years of age or older.
• Must possess a High School diploma.
• Preference will be given to candidates who have previous managerial experience.
• Willingness to learn educational information and details about the Park District.
• Must possess outstanding customer service skills when dealing with the public.
• Must be able to demonstrate leadership, be trustworthy and capable of working alone.
• Must be a team player and be willing to work in groups.
• Must possess emotional maturity and show respect when working with children and adults.
• Sensitivity to patron and/or participants socioeconomic, cultural, ethnic and religious backgrounds and individual needs and capabilities.
• Prior work experience in area of office management, record keeping, filing.
• Proficiency in use of typing, use of computer software, note-taking and related areas.
• Effective communication in a professional and courteous manner.
• Flexible work schedule availability is required to fill this position.
• Light lifting required to successfully fill this position.

Responsibilities

• Operate Point of Sale systems including cash handling and close-out responsibilities.
• Greet the public and provide information or direct to appropriate staff.
• Answer phones and take messages, transfer to appropriate personnel.
• Maintain a clean front lobby and workstation.
• Provide excellent customer service and maintain rapport with visitors.
• Process Garden memberships and assist with mailings/newletter distributions.
• Assist with office tasks and seasonal staffing needs.

Skills

Customer service

Leadership

Office software

Cash handling

Teamwork

Communication

Education

High School diploma

Tools

Microsoft Excel

Microsoft Word

Job description

Springfield Park District is seeking a Lead Recreation Associate for the Washington Park Botanical Garden. The role involves front-line guest services, POS and membership processing, and potential supervision of other part-time staff.

Work hours typically Monday–Friday, 12–4 pm, with occasional flex scheduling. The ideal candidate has 18+ years, a high school diploma, strong customer service, leadership potential, and ability to work with diverse patrons.