Lead Records & Litigation Support Specialist

HeiTech Services, LLC; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

HeiTech Services, LLC is seeking a Task Supervisor to lead onsite records and litigation support operations in Washington, DC. The role focuses on organizing case files, indexing, and ensuring quality control while coordinating with a team to meet schedules.

Responsibilities include directing Document Management Technicians, prioritizing workloads, and ensuring compliance with federal records policies and transfer guidance. A degree is required and U.S.

Qualifications

• Experience leading document management teams.
• Strong written and verbal communication skills.
• Experience with litigation-support workflows.
• Familiarity with office IT environments and document-review applications.

Responsibilities

• Lead and direct Document Management Technicians and other assigned support personnel performing records and litigation‑support work.
• Assign and prioritize daily work, track production, report progress, troubleshoot issues, coordinate with supporting teams, and document completed work.
• Perform quality‑control spot checks and final reviews to ensure work is accurate, complete, consistent, and delivered on schedule.
• Work alongside the team on document retrieval, case‑file organization, indexing, folder‑level inventories, reboxing, and records‑transfer preparation as needed.
• Ensure work follows written procedures, federal records policies and disposition schedules, chain‑of‑custody requirements, and applicable NARA records‑management and transfer guidance.
• Safeguard sensitive legal, investigative, and litigation‑related records while maintaining confidentiality and attention to detail.

Skills

Leadership

Communication

Litigation support

Document management

Education

Undergraduate degree

Tools

Oracle

Relativity

TrialDirector

ESI tools

Job description

HeiTech Services, LLC is seeking a Task Supervisor to lead onsite records and litigation support operations in Washington, DC. The role focuses on organizing case files, indexing, and ensuring quality control while coordinating with a team to meet schedules.

Responsibilities include directing Document Management Technicians, prioritizing workloads, and ensuring compliance with federal records policies and transfer guidance. A degree is required and U.S.