Lead Real-Time Data Solutions Architect

10000 FactSet Research Systems Inc.; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Employee stock purchase program

Paid time off

Job summary

FactSet Research Systems Inc. is seeking a Lead Solution Specialist for Real-Time Client Engagement in New York City. The role focuses on driving deployment support, optimizing performance, and guiding strategic technical decisions for premier institutional clients.

You will partner across Product, Engineering, and Support to shape tailored data solutions, ensure stability, and maximize value from FactSet’s real-time data platforms. Strong leadership and deep market data knowledge are required.

Qualifications

• 7+ years in a technical client-facing role within financial services, data technology, or capital markets.
• Strong understanding of real-time data delivery, client connectivity, entitlement frameworks, and data workflows across trading and analytics platforms.
• Experience supporting enterprise clients in cloud or hybrid environments (AWS), with knowledge of APIs, feed handlers, and low-latency infrastructure.
• Familiarity with market data technologies (e.g. Refinitiv, Bloomberg, proprietary systems).
• Exceptional client management, communication, and problem-solving skills; able to engage with both technical and business stakeholders.
• Scripting or diagnostics skills (Python, SQL, etc.) are a plus.
• Bachelor’s degree in Computer Science, Finance, Engineering, or a related field.

Responsibilities

• Serve as the primary technical and strategic contact for key real-time clients, driving deployment support and long-term technical alignment.
• Coordinate with internal teams to identify and implement enhancements; act as escalation point for critical issues.
• Collaborate with Product, Engineering, Implementation, and Support to deliver customized solutions and provide product feedback.

Skills

Real-time data

Low latency

Entitlement systems

Cloud delivery

APIs

Client-facing

Trading workflows

Education

Bachelor's degree in Computer Science, Finance, Engineering, or related field

Tools

Refinitiv feeds

Bloomberg feeds

Feed handlers

Python

SQL

Job description

FactSet Research Systems Inc. is seeking a Lead Solution Specialist for Real-Time Client Engagement in New York City. The role focuses on driving deployment support, optimizing performance, and guiding strategic technical decisions for premier institutional clients.

You will partner across Product, Engineering, and Support to shape tailored data solutions, ensure stability, and maximize value from FactSet’s real-time data platforms. Strong leadership and deep market data knowledge are required.