Lead Quality Engineer - UC Audio / DSP Testing

Crestron Electronics, Inc.; Rockleigh (NJ); On-site; USD 115,000 - 185,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with company match

Paid Time Off

Holidays

On-site Amenities NJ HQ

Job summary

Crestron Electronics, Inc. seeks a Lead Quality Engineer focused on Audio and DSP testing within the Unified Communications Quality Engineering group.

This “player-coach” role will own test strategy, guide engineering rigor, and build a team delivering premium audio quality for UC devices. The ideal candidate has deep experience with DSPs, professional audio gear, and Audio over IP, plus strong collaboration and communication skills to work across engineering, product, and security teams in a

Qualifications

• Bachelor's Degree in Electrical Engineering or equivalent.
• Experience in audio product testing with professional audio equipment.
• Proven ability to deliver high-quality audio products including DSPs, amplifiers, microphones, and Audio over IP.
• Deep knowledge of audio quality technologies (AEC, Noise Suppression, Reverb Removal, Beamforming, Spatial Filtering).
• Strong communication and collaboration skills across stakeholders.
• Experience with test automation and driving quality initiatives.

Responsibilities

• Define and execute the strategic vision for the Audio Quality Engineering team and ensure high-quality products and components.
• Assess and optimize both objective and subjective product performance across third-party integrations, networking, and acoustics.
• Act as the subject matter expert for audio quality and drive decisions to meet diverse user needs.
• Collaborate with internal and external stakeholders to align on quality goals.
• Analyze data to identify trends and drive improvements in audio performance.
• Develop and implement efficient test processes, procedures, and automation for timely, cost-effective releases.
• Coordinate with the security team to meet regulatory requirements for audio and video products.
• Work with Technical Product Support to identify and address use cases for continuous quality.
• Partner with Engineering, Product Development, Production, Marketing, and Quality teams to improve productivity.

Skills

Audio testing

DSP

Automation

Data analysis

Cross-functional collaboration

Test strategy

Quality engineering

Communication

Education

Bachelor's Degree Electrical Engineering

Tools

NTi Audio XL2

Audio Precision analyzers

Audacity

Sound Level Meters

SPL Meters

Oscilloscopes

Multimeters

Signal Generators

AES67

Dante

AVB

SIP

Bluetooth Audio

SPDIF

RTP

MADI

Jira

Microsoft Teams

Wireshark

Fiddler

Job description

At Crestron Electronics, Inc we build the technology that integrates technology.

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

Overview

Crestron Electronics is seeking a Lead Quality Engineer with a primary focus on Audio and DSP testing within the Unified Communications Quality Engineering organization. This is a high-impact, "player-coach" role for a hands-on technical leader who will own test strategy, drive engineering rigor, and develop a talented team dedicated to delivering the premium quality our customers expect.

Our audio testing encompasses validation of sophisticated DSP, multi-zone audio, and conference room microphones and speakers across Crestron's growing portfolio of UC devices. A strong audio background is essential, as this leader will set the technical bar for audio quality across the organization.

As Crestron continues to raise the standard for premium conferencing experiences, this role is essential to ensuring that both audio and camera capabilities are validated to the exacting quality our customers expect.

We are looking for someone with excellent communication skills to collaborate effectively with stakeholders, a keen understanding of both manual and automated testing methodologies, and a commitment to fostering a culture of quality and continuous learning within the team.

Responsibilities

• Define and execute the strategic vision for the Audio Quality Engineering team and ensure high-quality products and components
• Assess and optimize both objective and subjective product performance, addressing challenges such as third-party integrations, networking complexities, and acoustic variations
• Act as the subject matter expert for audio quality, driving decisions to meet diverse user needs and expectations
• Build positive, productive working relationships across internal and external stakeholders
• Analyze patterns and trends from data collected across multiple sources to improve audio product performance
• Develop and implement efficient test processes, procedures, and automation strategies to ensure timely and cost-effective product releases
• Collaborate with the security team to meet Crestron and regulatory requirements for audio and video products
• Work closely with Technical Product Support teams to identify typical, atypical, and challenging use cases for continuous quality improvement
• Partner with Engineering, Product Development, Production, Marketing, and Quality teams to enhance overall productivity

Qualifications

• Bachelor's Degree Electrical Engineering or relevant experience
• Relevant experience in audio product testing, with a focus on professional audio equipment and voice solutions
• Experience delivering high-quality audio products, including digital signal processors, amplifiers, microphones, and audio-over-IP solutions
• Strong skills in evaluating product performance in complex environments involving third‑party devices, networking, and acoustics
• Deep knowledge of audio quality technologies, including Perceptual Audio Quality, Acoustic Echo Cancellation (AEC), Noise Suppression, Reverb Removal, Mixing, Gain Control, Equalization, Power Amplifiers, Beamforming, Spatial Filtering, Multichannel Audio, Audio over IP, Unified Communication Platforms, Music Streaming Services
• Ability to make sound technical decisions that balance performance and user experience
• Strong analytical skills to identify and address patterns and trends
• Ability to work effectively in a fast‑paced environment and deliver quality software to production within tight schedules is required
• Track record of completing assignments on time with a high degree of quality
• Team oriented (we before me); strong interpersonal skills are essential
• Familiarity with Audio Testing Equipment: NTi Audio XL2, Audio Precision analyzers, Audacity, Adobe Audition, Sound Level Meters, SPL Meters
• Familiarity with Measurement Tools: Oscilloscopes, Multimeters, Signal Generators
• Familiarity with Audio Libraries and Protocols: AES67, Dante, AVB, SIP, Bluetooth Audio, SPDIF, RTP, MADI
• Familiarity with Bug Tracking Systems: Jira or similar tools
• Familiarity with Collaboration Tools: Microsft Teams, SharePoint
• Familiarity with Network Analysis Tools: Wireshark, Fiddler

Per applicable state requirements, the annual pay range for this position ($114,500 - $185,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry‑leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V

• No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.