Lead Quality Assurance Engineer (Indianapolis, US)

Parking Network BV; Indianapolis (IN); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in parking management is seeking a QA Lead to ensure high-quality software delivery. The role involves leading QA efforts across teams, designing test procedures, mentoring engineers, and advocating for automation to improve efficiency. Ideal candidates will have a strong background in software testing and automation with leadership capabilities.

Qualifications

• 5+ years’ experience in QA or Software Engineering.
• 2+ years’ experience in automated QA Testing.
• Preferred certification: ISTQB/ASTQB CTFL or more advanced.

Responsibilities

• Lead manual and automation testing across multiple products.
• Mentor QA Engineers on product knowledge and automation best practices.
• Ensure QA processes are followed during the product-development lifecycle.

Skills

Analytical skills

Attention to detail

Communication skills

Problem-solving

Risk identification

Education

Bachelor's Degree in Engineering or Computer Science

Tools

Python

pytest

Playwright

Job description

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC.

We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.

If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career!

As a QA Lead, your primary responsibility is to ensure the quality and reliability of software products. You’ll lead QA Engineers across multiple development teams, assisting and guiding offshore team members, designing test procedures and scripts (both manual and automation), and troubleshooting issues. Your analytical skills, attention to detail, and ability to communicate effectively are essential for success in this role. Additionally, a background in computer science or a related field is preferred. Overall, you play a critical role in delivering high-quality software that meets customer expectations and contributes to the success of the T2 Systems. Reports to a QA Manager. This job requires 50% of time leading teams and 50% hands-on automation & testing.

Responsibilities

• Lead and coordinate manual and automation testing efforts across multiple products.
• Provide QA input and perspective throughout the entire product-development lifecycle, following the principle of “shifting left”
• Advocate for clear requirements and working with the entire product team to ensure these requirements are being met, and established QA processes are being followed
• Lead and actively contribute to Test Automation, following and improving automation best practices
• Mentor QA Engineers on product knowledge, QA tasks, procedures, automation, and QA best practices
• Collect and communicate QA metrics, status, and escalated needs to the QA Manager
• Estimate complex QA tasks and deliver high-quality results
• Identify and perform non-functional testing for the product under test, including load- & stress-testing
• Deliver test execution and automation according to the provided estimates and scope
• Work with QA Engineers to deliver testing & automation on-time (and as planned), resolve blockers, and communicate them with stakeholders before they escalate
• Create feature test plans, test summary reports, deployment plans, and other documentation to follow the defined QA test strategy
• Promote test automation to reduce time spent manually testing products
• Work with the teams to identify and fix root causes of failed automation tests
• Create QA tests using best practices and test-design techniques
• Coordinate and support product deployments with QA testing
• Ensure defect management procedures are followed on your teams
• Plan regression testing for product releases with the teams, ensuring high-quality software is released to the customers
• Share knowledge and best practices with the QA team
• Identify and communicate cross-product dependencies, working with the teams to ensure that dependencies are acknowledged and worked on

Collaborate on improvements to “Raise the Bar” within the teams, department, and organization!

Note: The statements contained herein describe the essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Education and Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree in Engineering or Computer Science or equivalent experience

Experience:

• 5+ years’ experience in QA or Software Engineering
• 2+ years’ experience in automated QA Testing

Certification:

• Preferred - ISTQB/ASTQB CTFL, or more advanced

Knowledge, Skills, and Abilities

• Senior-level knowledge of ISTQB fundamental testing processes, principles, and techniques
• Knowledge of non-functional testing theory and best practices (e.g., volume, load, stress, endurance testing, basic OWASP security testing)
• Ability to lead and coordinate QA efforts across 3 or more projects
• Proficiency in QA automation and scripting languages (Python, pytest, and Playwright experience preferred)
• Excellent knowledge of automation best practices (e.g., clean coding, Page Object Model, Test Automation Pyramid)
• Strong communication skills and work ethic
• Skill in problem-solving, risk identification, analysis, and mitigation
• Ability to analyze, plan, and estimate QA tasks and deliverables
• Familiarity with Agile practices and processes

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

T2 Systems is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.