Lead Quality Assurance Analyst

Cloud Hybrid Technologies, LLC; Minneapolis (MN); On-site; USD 100,000 - 120,000; Full time

Job summary

A software solutions company in Minneapolis is looking for a Senior QA Lead to guide and mentor the QA team, including offshore members. This role requires expertise in testing methodologies and best practices, along with strong collaboration skills to work with vendor partners. Candidates should have at least 7 years of experience along with a bachelor's degree. A background in healthcare and proficiency in data, SQL, and EDI testing is preferred. The organization promotes a culture of continuous improvement and aims for business value delivery.

Qualifications

• 7+ years of work experience in a related field.
• Ability to function as a subject matter expert.
• Experience working in an Agile environment.

Responsibilities

• Lead and mentor QA team members including offshore teams.
• Design, develop, and execute test strategies and plans.
• Advocate for and establish QA best practices.
• Coordinate QA activities across various product teams.

Skills

Leadership skills

Collaboration

Critical thinking

Strong knowledge of EDI testing

SQL skills

ETL testing

Education

Bachelor's degree in related field

Tools

Defect management tools

Agile Management tools (e.g., Azure DevOps)

Job description

Role Summary

Ability to apply depth of expertise within Eligibility Beta product team and function as a subject matter expert for other staff including offshore team as well as partnering continuously with QA Practice community, regression and automation team and stakeholders on a daily basis to stay focused on common goals. As a senior member in Information Technology, you may lead QA team members collaborating with vendor partners in delivering business value solutions. You will ensure that your team members have the guidance they need to deliver timely and relevant solutions.

Responsibilities

• Lead and mentor QA team members including offshore team within your product team.
• Design, Develop and execute test strategy, test cases, scripts, plans and procedures (manual and automated).
• Establish and evolve QA Best Practices, ensuring that the team is using proven best practices.
• Advocate for data collection to build and publish key QA KPIs (Key Performance Indicator) Metrics.
• Promote usage of tools, automation and develop new processes to ensure quality goals met are in alignment with stakeholder needs.
• Execute testing deliverables for the product team.
• Act as key point of contact for coordinating QA activities across various product teams and representing your team outside of IT.
• Meet deadlines and work with an agile mindset.
• Advocate for test coverage within the team from anyone who can help.
• Have a strong commitment to delivering business value through critical thinking process and raw effort.
• Create and support a collaborative culture with team-oriented mindset.
• Work collaboratively within your product team, Automation team, QA Practice community and the IT department as well as when working with vendor partners.

Required Qualifications

• Advanced working knowledge and skill of professional field with ability to function as a subject matter expert for other staff.
• Bachelor's degree or equivalent experience in related field with 7 years of work experience beyond degree.

Preferred Qualifications

• Have a broad Health Care Payer experience with specialization in Eligibility.
• Strong in data, SQL, ETL testing.
• Have deep understanding of minimum two testing methods, EDI testing, ETL testing, API testing or UI validation that can be demonstrated verbally and supported with job history.
• Is a subject matter expert in testing EDI files 835 / 820 / 837 and has good concepts of Benefit Plan testing.
• Has a good understanding of Agile roles and experience working in Agile environment.
• This position needs to have leadership and people skills to lead offshore staff working closely with onsite coordinator and lead testing activities for the scrum team.
• Have high aptitude for technology and learning new skills and can demonstrate verbally during the interview process.
• Is able to perform functional, Integration and End-to-End testing.
• Able to provide Automation requirements and use Automation suite for testing.
• The candidate must be an effective influencer in day-to-day decision making when it comes to what to do next, velocity that can be supported, team assistance needed to have effective coverage and test depth and breadth for horizontal and vertical test paths.
• Comfortable in understanding requirements and proactively clarifying ambiguity with stakeholders, BA, PO, SM or anyone in the product team.
• Experience with defect management tools for tracking and monitoring defects, experience with test management software with expertise in developing and executing regression suites and proficient in using Agile Management tools such as Azure Devops.
• Experience with any other role in a product team that goes beyond having filled in for someone-you lived it.
• Has good understanding of quality metrics and leads the product team to provide data for reporting KPI Metrics.

Equal Opportunity Employer

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.