UAT Test Coordinator

Cloud Hybrid Technologies, LLC; Dallas (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider based in Texas is seeking an experienced Analyst II - Test Governance & Coordination. The role involves developing quality standards in IT, coordinating user acceptance testing, and collaborating with various stakeholders. Candidates should have at least 3 years of experience in IT Quality Assurance and a Bachelor's degree in a relevant field. Strong communication, analytical, and project management skills are essential for this position, along with proficiency in Microsoft Office Suite and Test Management Tools.

Qualifications

• 3 years in IT Quality Assurance is required.
• Experience in coordinating UAT testing with business teams is essential.
• Bachelor's degree in a relevant field from an accredited institution is mandatory.

Responsibilities

• Lead development of user acceptance testing quality standards.
• Auditing UAT activities to ensure delivery.
• Collaborate with Project Managers, Engineers, and Vendors.

Skills

Microsoft Office Suite

Excellent written and oral communication

Analytical and problem-solving

Education

Bachelor's degree in Public or Business Administration, Health Care, Computer Science, Mathematics, or Accounting

Tools

Test Management Tools

Azure Dev Ops

Job description

Position Title

Analyst II - Test Governance & Coordination

Position Summary

Within the IT Business Systems and Analysis Department, the Test Governance and Coordination Analyst position aids in the development of quality standards, audits, test intake/planning process, and user acceptance test coordination. This role serves as a liaison and analyst between IT and business units and ensures the technical solution user acceptance testing process, from test case development through to release approval and post-production validation, is coordinated, tracked, updated, and reported out as scheduled for successful project delivery. Duties also include continuously improving processes and a variety of complex assignments that are delegated by management in terms of objectives rather than specific instructions. Provides guidance to others on testing process and solution understanding.

Duties & Responsibilities

1. Participate and lead the development of user acceptance testing (UAT) quality standards, educating teams on testing quality standards, and conducting governance checks.
2. Responsible for auditing the UAT activities and ensuring UAT delivery.
3. Plays lead role in UAT Test Coordination across several business teams on multiple projects simultaneously including product implementations, enhancements, upgrades, releases, and change requests (CR).
4. Collaborate with varying technical and business roles include: Project Managers, Business Process Engineers, Quality Engineers, Developers, Security Engineers, Business Systems Analysts, Vendors/Business teams as part of Test Governance.
5. Participate in Test Intake/planning and Test Estimations.
6. Contribute to the UAT test strategy/test plan (task list & owner, testing scope, test data needs, test environments, configuration needs, locations/logistics, etc.).
7. Contribute to the UAT Kickoff (status, reporting, DevOps access/training, application training, etc.).
8. Contribute to the daily planning and execution of UAT test scripts.
9. Perform Functional Testing activities on various applications as needed.
10. Assist in the development and implementation of metrics and maintenance of Visual Management Tools.
11. Participate in daily UAT standups and report status updates.
12. Participate in scheduled calls with extended project team members.
13. Build and manage UAT test scripts in DevOps (own structure, load test scripts, and manage test scripts).
14. Gather Test results from various Business teams as part of UAT testing and upload test results back to Test management tools (Azure Dev Ops).
15. Manage UAT defects - verify the execution of test plans, manage and report on defects.
16. Contribute to data set for UAT test script execution (define Test datasets between the various business teams for End-to-End test coverages).
17. Assist in the development and maintenance of policies and procedures and job aides related to job functions, procedures, and technical guidelines.
18. Coordinate and prepare documentation for internal/external audits.
19. Train and provide guidance to other Analysts in the team as needed.

Minimum Required Qualifications

• Experience Requirements—Three (3) years in IT Quality Assurance. Prior experience in utilizing Test Management Tools. Prior Experience in coordinating UAT testing with business teams. Experience successfully managing business relationships with stakeholders required. Experience Health Plan Operations and Government Programs preferred. Experience in healthcare is desirable.
• Educational Background—Bachelor's degree in Public or Business Administration, Health Care, Computer Science, Mathematics, or Accounting or related field from an accredited institution required. Knowledge of Managed Care systems and client/server applications—Preferred. Understanding of SDLC life cycle and QE methodologies. Principles and methods of systems analysis for data processing—Required. Principles of sound testing methodologies—Required. Knowledge of Test Management and Reporting Tools—Required. Knowledge in Test Planning and Estimates—Required. Sound research techniques—Preferred. Knowledge of health plan business operations—Preferred.
• Skills—Proficient in Microsoft Office Suite programs including Visio—Required. Excellent written and oral communication skills—Required. Proven analytical and problem-solving capabilities—Required. Project management understanding and skills—Preferred.
• Abilities—Ability to work independently, under pressure, balance multiple projects and deadline-driven—Required. Ability to follow-through and track all outstanding tasks and coordinate with assigned owners to ensure tasks are completed timely—Required. Ability to grasp new ideas and concepts quickly—Required. Ability to successfully present ideas in an audience-oriented manner—Required. Ability to manage multiple projects of varying complexity, priority levels and deadlines—Required. Strong work ethic and highly self-motivating and directing—Required. Successful working in a team-oriented, collaborative, and changing environment—Required. Willingness and ability to learn—Required. Must be detail-oriented with strong organizational skills—Required. Demonstrate a commitment to support IEHPs strategic priorities. Demonstrate commitment to Team Member Engagement by participating in projects/tasks/activities that promote Team Member excitement and enthusiasm for their role, increased work effort, and commitment to the organization.

EEO Statement

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.