Lead QA Engineer (D365)

Pulte Home Company, LLC; Atlanta (GA); On-site; USD 120,000 - 170,000; Full time

Job summary

PulteGroup in Atlanta is seeking a Lead Quality Assurance Dynamics 365 Engineer to coach, review, and delegate work to lower-level professionals while supporting the Dynamics 365 roadmap with automated and manual testing. You will participate in multiple IT project implementations and guide QA initiatives across teams.

The role requires deep QA expertise, experience with Dynamics 365 Sales, Service, and Customer Insights Journeys, and a proactive, leadership mindset.

Qualifications

• Thorough knowledge of quality assurance best practices.
• Experience with automation testing, SQL queries, and Postman.

Responsibilities

• Lead team QA initiatives and provide guidance to other engineers.
• Mentor less experienced team members and provide technical guidance.
• Lead the Dynamics 365 QA effort ensuring projects meet time and budget commitments.
• Oversee QA work for multiple projects and ensure alignment with goals.
• Ensure reliability and performance of Dynamics 365 through thorough testing.
• Develop and maintain QA documentation for Dynamics 365 systems and processes.

Skills

Quality assurance

Automation testing

SQL

Postman

Education

High school diploma or GED

University degree or equivalent

Tools

Dynamics 365

SQL

Postman

Job description

Build a Career That Builds Your Future — with PulteGroup! Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams. For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey. Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

Job Summary

The Lead Quality Assurance Dynamics 365 Engineer is responsible for coaching, reviewing, and delegating work to lower-level professionals. They provide QA support for the Dynamics 365 roadmap, including the design, implementation and execution of automated and manual test plans to identify bugs, verify system functionality and ensure software applications meet operational and design standards. Participates simultaneously in multiple IT project implementations. Has a working knowledge of advanced QA concepts, practices, and procedures. Brings an enterprise level perspective to designs and solutions.

Primary Job Responsibilities

• Lead team Quality Assurance initiatives and provide guidance to other engineers.
• Act as a mentor to less experienced team members, providing technical guidance and support.
• Additionally, take on a leadership role in cross-functional teams and provide strategic direction for complex projects.
• Lead the Dynamics 365 Quality Engineers, ensuring they complete projects and commitments on time and within budget.
• Oversee QA work for multiple projects simultaneously and ensure alignment with organizational goals.
• Ensure the reliability and performance of Dynamics 365 via thorough testing.
• Lead knowledge sharing and shared understanding amongst the team.
• Provide functional training, as well as procedural and technical guidance to less experienced staff.
• Work with team leadership to set and track delivery and development goals for individuals on team.
• Develop and maintain comprehensive QA documentation for Dynamics 365 systems and processes.
• Ensure compliance with industry standards and best practices.
• Work with other IT teams to test integrated systems end-to-end.
• Provide on-call support as required to ensure timely resolution of critical after-hours issues.
• Perform other duties as assigned.

Career Level (P2)

Organizational Impact: Works to achieve day-to-day objectives with major impact on Dynamics 365 features, stories, and integrations. Contributes to the development of goals and planning efforts (budgets, operational plans, etc.). Work is performed with limited oversight. Works in an agile environment with teammates to deliver bug‑free systems and features. Provides measurable input to new products, processes or standard in operational plans in order to implement operational objectives.

Leadership & Talent Management

Typically, responsible for providing guidance, coaching and training to other employees within job area. Works with Scrum Master for delegation of work.

Additional responsibilities for this role

• Recruits, selects, coaches, and develops team members.
• When direct reports are assigned, conducts performance reviews per HR guidelines.
• Takes corrective actions, including Performance Improvement Plans and terminations, when necessary.
• Also manages professional growth and development plans.

Knowledge & Experience

Requires deep knowledge of Dynamics 365 Sales, Service, and Customer Insights Journeys, typically obtained through higher education combined with experience. Experience with Customer Data Platforms is a plus. Minimum high school diploma or equivalent (GED) required. Typically requires a university degree or equivalent experience and minimum 6-8 years of prior relevant experience.

Required Skills

Thorough knowledge of, and experience with, quality assurance best practices. Experience with various methods of testing including automation, SQL queries, Postman,

Required Licensing, Registration and/or Certifications

Dynamics 365 certifications is a plus

Physical Requirements

May require travel

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

This Organization Participates in e-Verify

Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.

California Privacy Policy Here at PulteGroup: We will not send correspondence from any non-PulteGroup email (for example, we will not contact you via a gmail, yahoo or outlook email address) We conduct our interviews in person or via phone or Teams/Zoom video (we would never conduct an interview via text message or Teams chat) We will not issue you a check as part of your onboarding for any reason (including for supplies, home office equipment, computers, etc.) We will not request money as part of your interview or onboarding process

PulteGroup Employee Benefits

• Comprehensive, Flexible and Affordable Healthcare Coverage Options
• Supplemental Healthcare Coverage Opportunities
• PTO and Work/Life Benefits
• Health Advocacy and Wellness
• Retirement Plan with Company Match
• Education and Employee Assistance Programs
• Paid Parental Leave and Adoption Benefits
• Mortgage Financing Discounts through Pulte Mortgage