Lead Public Safety & Security – Museum Estate

Winterthur; Delaware; Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b with employer match

Paid time off & holidays

Job summary

Winterthur Museum, Garden & Library is seeking a professional Public Safety Shift Lead to supervise on-duty personnel and safeguard guests, staff, collections, and the 1,000-acre estate. You will coordinate daily operations, support incident response, and ensure adherence to departmental policies while promoting exceptional customer service.

The role rotates among shifts every four months, with opportunities to enhance leadership and cross-training across the Public Safety team.

Qualifications

• High school diploma or equivalent; 3–5 years in public safety or related field.
• Preferred: 2+ years supervisory experience in public safety or security.
• CPR/AED and First Aid are required; valid driver's license.

Responsibilities

• Lead daily shift operations and serve on frontline leadership.
• Foster a professional team environment emphasizing accountability and service.
• Ensure compliance with SOPs and safety protocols.
• Direct responses to incidents affecting guests, staff, and property.
• Prepare and distribute incident reports and supporting materials.
• Confirm shift readiness and coordinate assignments.

Skills

Public safety leadership

Supervisory experience

CPR/First Aid

Valid driver’s license

Customer service

Education

High school diploma

Tools

AMAG access control

Salient video surveillance

Art Sentry

Job description

Winterthur Museum, Garden & Library is seeking a professional Public Safety Shift Lead to supervise on-duty personnel and safeguard guests, staff, collections, and the 1,000-acre estate. You will coordinate daily operations, support incident response, and ensure adherence to departmental policies while promoting exceptional customer service.

The role rotates among shifts every four months, with opportunities to enhance leadership and cross-training across the Public Safety team.