Lead Proper Care Specialist ( Proper Brands)

Vireo Health, Inc.; Warrenton (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term Life Insurance

Retirement Savings Plan

Paid Time Off

Holiday Pay

EAP

Employee Discount Program

Paid Parental Leave

Job summary

Proper Brands in Missouri is hiring a Cannabis Lead Proper Care Specialist for a full-time role. You will lead a PCS team, train staff, and manage opening duties to ensure daily readiness and compliance. The position emphasizes product knowledge and patient education within a busy retail environment.

The role requires strong communication, retail experience, and a passion for medical cannabis. Schedule includes weekends and possible evenings, with benefits and a starting wage of $17 per hour

Qualifications

• High school diploma or GED required.
• Cannabis retail experience preferred.
• Must be 21+ and able to obtain Missouri Agent ID.

Responsibilities

• Review the menu and keep updates current.
• Educate patients on cannabis products based on needs.
• Verify paperwork and ID for patients.
• Open and set up the store; assist with opening duties.
• Promote a customer-service oriented work environment.
• Lead training for new hires on products and systems.
• Oversee breaks, store flow, and daily duties with the manager.

Skills

Communication

Customer service

Teamwork

Education

High School Diploma or GED

Job description

MO (Proper Brands) - Cannabis Lead Proper Care Specialist Full-Time

Position: Cannabis Lead Proper Care Specialist

Department: Retail

Employment Type: Full-Time

Division/Location: Missouri — Warrenton

Who we are:

At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between.

At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

What we offer:

Compensation: Starting at $17 per hour, plus pooled tips

Full-Time hours (approximately 40 hours per week) at our [Store Name] location in [City], Missouri. The schedule includes weekends and possible evening shifts during the week.

Benefits Offered: Medical, Dental, Vision, Term Life Insurance, Retirement Savings Plan, Paid Time Off, Holiday Pay, EAP, Employee Discount Program, Paid Parental Leave

What the role is about:

We have an exciting opportunity for a Full‑Time Cannabis Lead Proper Care Specialist to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.

The Lead PCS (Proper Care Specialist) is responsible for leading the PCS team in partnership with the Assistant Managers and General Manager. This includes product training, systems training, coaching, and working with new hires. The Lead PCS will also be expected to perform all opening duties when required, including disarming the alarm and ensuring the store is set up for the day. The Lead PCS reports to the Manager on‑duty and General Manager, and is responsible for upholding Proper Cannabis’s mission, vision, goals, and objectives.

What impact you’ll make:

Customer Service and Product Expertise

• Review the menu and make updates as needed

• Stay up to date with new strains, products, changes in laws, and industry trends

• Educate patients on all types of cannabis including flower, edibles, and concentrates based on the patient’s needs and/or requests

• Verify paperwork, documentation, and identification of all patients

• Promote a positive work environment that is customer service focused

Store Operations and Compliance

• Open the store and complete all opening duties including setting the floor, bringing out registers, and setting up fulfillment

• Review orders and enter discounts as needed

• Move product from the vault into fulfillment in order to maintain an accurate representation of what we have available

• Ensure the cleanliness, organization, and presentation of the store at all times

• Comply with established state, local, and company policies and procedures

Leadership and Team Collaboration

• Work with all new hires on product training and system training

• Fill out the store flow chart and oversee breaks and lunches

• Perform other duties assigned by the Manager on‑duty or General Manager

What you’ve accomplished:

• Open availability and flexibility

• High School Diploma or GED

• 1+ years in retail and/or guest services

• 1+ years of cannabis retail experience

• Passion for medical cannabis

• Must be 21 years of age or older and be able to obtain Missouri Agent ID

• Ability to quickly adapt in a fast‑paced, changing, and challenging environment

• Excellent communication skills, both written and verbal

• Customer service oriented and team centered

• Strong organizational skills and attention to detail

Preferred, but not required:

• Familiarity with Missouri medical cannabis laws and regulations

Working Conditions (Schedule, Environment, Travel):

• Ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30 lbs.

• Work environment is an environmentally controlled retail store

• Schedule of approximately 40 hours per week, including weekends and possible evening shifts during the week

** Please do not contact Proper's dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **

Disclaimer

The information provided in this job advertisement is intended to describe the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities, duties, and qualifications required for the position. Management reserves the right to modify, add, or remove job duties as necessary. The organization is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, gender identity, national origin, disability status, age, sexual orientation, or any other characteristic protected by law.