Lead Proper Care Specialist ( Proper Brands)

Vireo Health, Inc.; Festus (MO); On-site; USD 19,000 - 28,000; Full time

Job summary

Proper Brands seeks a Full-Time Cannabis Lead Proper Care Specialist in Festus, MO, starting at $17/hour plus pooled tips, about 40 hours weekly, including weekends and some evenings. Lead PCS will train and coach the PCS team, open duties, and ensure store readiness, while upholding our mission and standards in Missouri's medical cannabis market.

Responsibilities include educating patients on cannabis products, updating menus, supervising breaks, and maintaining cleanliness and compliance with

Qualifications

• Open availability and flexibility.
• High School Diploma or GED.
• 1+ years in retail or guest services.
• 1+ years of cannabis retail experience.
• Passion for medical cannabis.
• Must be 21+ and able to obtain Missouri Agent ID.
• Ability to adapt quickly in a fast-paced environment.
• Excellent written and verbal communication.
• Customer service oriented and team centered.
• Strong organizational skills and attention to detail.

Responsibilities

• Opening the store with all opening duties and setup.
• Reviewing the menu and updating as needed.
• Stay updated on strains, products, laws, and trends.
• Educate patients on cannabis products per needs.
• Review orders, enter discounts, and manage store flow.
• Oversee breaks and lunches and manage product movement.
• Promote a positive, customer-focused work environment.
• Verify patient paperwork and ID, train new hires.
• Ensure cleanliness, organization, and policy compliance.

Skills

Open availability

High School Diploma or GED

Retail/guest services

Cannabis retail experience

Passion for medical cannabis

21+ and Missouri Agent ID

Adaptability

Excellent communication

Customer service oriented

Team oriented and organizational

Education

High School Diploma or GED

Job description

At Proper Brands, we're building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do-from people to products and everything in between. At Proper, it's not about being the biggest. It's about being the best in what we do, demonstrating compassion, and improving people's lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.

We have an exciting opportunity for a Full-Time Cannabis Lead Proper Care Specialistto join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.

Our Full-Time Cannabis Lead Proper Care Specialist will work out of our location in Festus, MO. This full-time opportunity will start at $17/hour, plus pooled tips, working approximately 40 hours a week, with the schedule to include weekends and possible evening shifts during the week.

The Lead PCS (Proper Care Specialist) is responsible for leading the PCS team in partnership with the Assistant Managers and General Manager. This will include product training, systems training, coaching, and working with new hires. The Lead PCS will also be expected to perform all opening duties when required, including disarming the alarm and ensuring the store is set up for the day. The Lead PCS reports to the Manager on-duty and General Manager. The Lead PCS is responsible for upholding Proper Cannabis's mission, vision, goals, and objectives.

Responsibilities:

• Opening the store and completing all opening duties including setting the floor, bringing out registers, and setting up fulfillment
• Reviewing the menu and making updates as needed
• Staying up to date with new strains, products, changes in laws, and industry trends
• Educating patients on all types of cannabis including flower, edibles, and concentrates based on the patient’s needs and/or requests
• Reviewing orders and entering discounts as needed
• Filling out the store flow chart and overseeing breaks and lunches
• Moving product from the vault into fulfillment in order to maintain an accurate representation of what we have available
• Promoting a positive work environment that is customer service focused
• Verifying paperwork, documentation, and identification of all patients
• Working with all new hires on product training and system training
• Ensuring the cleanliness, organization, and presentation of the store at all times
• Complying with established state, local, and company policies and procedures
• Other duties assigned by the Manager on-duty or General Manager

Qualifications:

The following education, skills and experience are required for this role:

• Open availability and flexibility
• High School Diploma or GED
• 1+ years in retail and/or guest services
• 1+ years of cannabis retail experience
• Passion for medical cannabis
• Must be 21 years of age or older and be able to obtain Missouri Agent ID
• Ability to quickly adapt in a fast-paced, changing, and challenging environment
• Excellent communication skills, both written and verbal
• Customer service oriented and team centered
• Strong organizational skills and attention to detail

The following education, skills and experience are preferred for this role:

• Familiarity with Missouri medical cannabis laws and regulations

Environment

This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store.

** Please do not contact Proper's Festus dispensary regarding the status of your application. Recruitment is not being handled by the dispensary staff. **