Lead Project Manager

Optimum Communications Inc.; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Optimum Communications Inc. is seeking a Lead Project Manager to direct medium to complex projects through implementation, ensuring on-time and on-budget delivery of business/customer functionality.

You will coordinate cross-functional teams, manage scope, cost, and schedule, and provide strategic analysis and governance across multiple business groups. The role emphasizes strong leadership, executive communication, and the ability to synthesize project data into actionable insights.

Qualifications

• Bachelor's degree required or equivalent work experience.
• PMP certification preferred.
• 7+ years of project management responsibility with cross-functional teams.
• Strong written and verbal communication.
• Experience with SDLC methodologies (Waterfall/Agile).

Responsibilities

• Direct management of project scope, cost, schedule and risk.
• Coordinate IT and non-IT resources to deliver on time and within budget.
• Develop implementation timetables and monitor progress.
• Prepare status updates and communicate with stakeholders.
• Lead cross-functional teams and meetings to drive decisions.

Skills

Cross-functional leadership

Executive communication

Analytical thinking

Project management

Risk management

Education

Bachelor's degree in Business, Engineering, or related discipline

PMP certification

Tools

Microsoft Office

Microsoft Project or Smartsheets

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

The Lead Project Manager will be responsible for directing one or more medium or complex projects through implementation in order to meet the business requirements, customer needs and defined drivers. The Lead Project Manager will ensure successful launch/deployment of various products. This position is the focus to which all processes, communication, accountabilities and procedures are filtered through to ensure an aligned team effort. The key focus of this position is overall management of projects across multiple business groups and ensuring delivery of specific business/customer functionality that is on-time and on-budget.

Responsibilities

• Directly responsible for managing and overseeing project: scope, cost, schedule, risk, human resources, communications, procurement, change and methods for measuring results.
• Coordinates IT and non-IT resources to consistently deliver high quality products and services on-time and within budget.
• Develops timetables for implementation, monitors and performs strategic analysis for the project.
• Serves as a liaison with company resources and systems to provide current data and information needed.
• Researches and makes recommendations on procedures to enhance financial and operational efficiencies.
• Tracks expenses and provides detailed updates to appropriate managers on project status
• Partners to develop/deliver communications regarding the progress, accountabilities and gaps in the progress of assigned projects
• Researches, compiles and reports current data and manages teams through launch process.
• Assembles and coordinates project team members; assigns individual responsibilities.
• Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services/products.
• Knowledge of the techniques for managing cross-functional teams.
• Skilled in planning and preparing effective written communications.
• Skilled in presenting ideas and concepts
• Ability to synthesize project information and establish the appropriate scope of a project.
• Ability to apply strong project management skills and methodologies.
• Ability to collaborate, communicate and manage team members at all levels effectively.

Qualifications

• A Bachelor's degree in Business,Engineering, or related discipline; or equivalent related work experience
• Current Project Management Professional certification (PMP) preferred
• Minimum 7+ years of project management responsibility, demonstrating leadership skills and managing technical and non-technical resources through various life-cycle phases (cross functional experience preferred)
• Extensive knowledge of Microsoft Office and Project (or Smartsheets)
• Experience with Executive presentation skills to draft professional, formal briefing material.
• Highly developed interpersonal, written and verbal communications
• Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Demonstrated analytical and problem-solving skills.
• Ability to interpret data analyses for operational insights. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Collaborates with key stakeholders outside own area of expertise
• Consistent record of accomplishing short term business objectives
• Ability to work independently and with others at all levels within the organization
• Ability to organize and prioritize effectively
• Demonstrated facilitation skills and ability to manage meetings with project team members
• Determines methods and procedures on new assignments and may coordinate activities of other personnel
• Formal project management training/certification required; Project Management Professional (PMP) or equivalent
• Use of formal software development lifecycle methodologies; such as Waterfall or Agile
• Strong understanding of cable industry, digital solutions or customer experience
• Knowledge of customer care operations, agent support (desktop tools, voice/screen recordings) or customer channels (e.g. SMS, Messaging, Chatbots, IVR, and surveys) a plus

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.