Lead Production Technician, Logistics & Service

GXO Logistics, Inc; Lithia Springs (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Production Technician Supervisor in Lithia Springs, GA, to lead daily operations and collaborate with customers and sites to resolve issues. You will supervise personnel, analyze data, and partner with Inventory Control, Transportation, and warehouses to improve service and ISO compliance.

Strong communication and Excel skills are a plus. Initial responsibilities include coordinating with warehouses, monitoring performance, and guiding staff to maintain high

Qualifications

• Two years of relevant work experience required.
• Experience with Microsoft Office and Windows; ability to create complex formulas in Excel.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Oversee service provider performance and engage providers for service improvement.
• Communicate order changes with warehouses and coordinate shipment schedules.

Skills

Excel formulas

Customer service

Logistics

Communication

Leadership

Education

Associate degree in Transportation or Business

Tools

Microsoft Office

Windows

Job description

GXO Logistics, Inc. is seeking a Production Technician Supervisor in Lithia Springs, GA, to lead daily operations and collaborate with customers and sites to resolve issues. You will supervise personnel, analyze data, and partner with Inventory Control, Transportation, and warehouses to improve service and ISO compliance.

Strong communication and Excel skills are a plus. Initial responsibilities include coordinating with warehouses, monitoring performance, and guiding staff to maintain high