Lead Production Technician — 1st Shift (Logistics)

GXO Logistics, Inc; Haskell (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

GXO Logistics, Inc. is seeking a Production Technician Supervisor to supervise personnel, analyze data, and coordinate with customers and warehouse sites to resolve issues. The role emphasizes leadership, process improvement, and cross functional collaboration.

The position requires strong communication, problem solving, and experience with MS Office/Excel. Travel and schedule flexibility are involved as part of daily duties in a logistics environment.

Qualifications

• Minimum 2 years of relevant work experience in logistics or distribution.
• Experience using Microsoft Office; ability to create complex Excel formulas.
• Strong communication, leadership and problem solving skills.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Collaborate with Inventory Control, Transportation and warehouse teams on service resolutions.
• Oversee service provider performance and engage providers for improvements.

Skills

Leadership

Customer service

Data analysis

Excel formulas

Communication

Education

Associate degree in Transportation or Business

Tools

MS Office

Excel

Job description

GXO Logistics, Inc. is seeking a Production Technician Supervisor to supervise personnel, analyze data, and coordinate with customers and warehouse sites to resolve issues. The role emphasizes leadership, process improvement, and cross functional collaboration.

The position requires strong communication, problem solving, and experience with MS Office/Excel. Travel and schedule flexibility are involved as part of daily duties in a logistics environment.