Production Technician Supervisor, 1st Shift Logistics Lead

GXO Logistics, Inc.; Council Bluffs (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. seeks a Production Technician Supervisor in Council Bluffs, IA. You will supervise personnel, analyze data, and collaborate with customers to resolve issues, driving timely service with a focus on accuracy and ISO compliance.

Typical day includes coordinating with warehouse sites, monitoring orders, and improving service performance while adhering to company policies and training requirements.

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel.
• Associate degree in Transportation or Business.
• 2 years of experience in customer service, distribution or logistics in a manufacturing environment.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise customers of service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Oversee service provider performance and engage providers for service improvement.
• Communicate order changes with warehouses and coordinate shipment schedules.

Skills

Microsoft Office

Excel formulas

Communication

Education

Associate degree in Transportation or Business

Tools

Windows applications

Job description

GXO Logistics, Inc. seeks a Production Technician Supervisor in Council Bluffs, IA. You will supervise personnel, analyze data, and collaborate with customers to resolve issues, driving timely service with a focus on accuracy and ISO compliance.

Typical day includes coordinating with warehouse sites, monitoring orders, and improving service performance while adhering to company policies and training requirements.