Lead Production Supervisor — Laundry Operations

Evergreen Business Services; Cleveland (OH); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Employee ownership

Job summary

Evergreen Cooperative Laundry (ECL) is the only employee owned commercial laundry firm in the United States, serving hospitals and care facilities in Cleveland. The Production Supervisor leads non-exempt staff, ensuring KPI achievement, quality control, and safety.

The role includes training new hires, conducting inventories, and documenting performance. Works under the Production Manager in a fast-paced environment with a focus on teamwork and open communication.

Qualifications

• 5 years supervisory/management experience, preferably in laundry operations or similar environment.
• High School Diploma.
• Ability to work weekends and holidays.
• Ability to effectively interact with customers, suppliers, and employees; must be able to communicate with and train others.
• Proficient in Windows-based office software including Word, Excel, and Outlook.

Responsibilities

• Supervises work performed in the facility laundry areas including receiving, cleaning and distribution of laundry.
• Completes end-of-shift/weekly reports and other required reports.
• Advises HR with any hiring/termination needs and performance evaluations.
• Responsible for documenting/addressing unsatisfactory production performance and/or discipline issues within company guidelines.
• Supervises initial production training of new hires.
• Assists in conducting periodic inventories.
• Routinely inspects linen for repair and/or disposal.
• Must effectively communicate business expectations to all team members.
• Develops, mentors, and assesses staff performance.
• Maintains a safe working environment and trains employees in safety awareness.
• Monitors and ensures regulatory compliance requirements impacting operations.
• Manages schedule adherence and directs work to motivate performance.
• Fosters open book management and good employee relations.

Skills

Leadership

Staff training

Customer interaction

Communication

Multi-tasking

Prioritization

Initiative

Flexibility

Office software

Education

High School Diploma

Tools

Microsoft Office

Job description

Evergreen Cooperative Laundry (ECL) is the only employee owned commercial laundry firm in the United States, serving hospitals and care facilities in Cleveland. The Production Supervisor leads non-exempt staff, ensuring KPI achievement, quality control, and safety.

The role includes training new hires, conducting inventories, and documenting performance. Works under the Production Manager in a fast-paced environment with a focus on teamwork and open communication.