Production Supervisor

Evergreen Business Services; Cleveland (OH); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Employee ownership

Job summary

Evergreen Cooperative Laundry (ECL) is the only employee owned commercial laundry firm in the United States, serving hospitals and care facilities in Cleveland. The Production Supervisor leads non-exempt staff, ensuring KPI achievement, quality control, and safety.

The role includes training new hires, conducting inventories, and documenting performance. Works under the Production Manager in a fast-paced environment with a focus on teamwork and open communication.

Qualifications

• 5 years supervisory/management experience, preferably in laundry operations or similar environment.
• High School Diploma.
• Ability to work weekends and holidays.
• Ability to effectively interact with customers, suppliers, and employees; must be able to communicate with and train others.
• Proficient in Windows-based office software including Word, Excel, and Outlook.

Responsibilities

• Supervises work performed in the facility laundry areas including receiving, cleaning and distribution of laundry.
• Completes end-of-shift/weekly reports and other required reports.
• Advises HR with any hiring/termination needs and performance evaluations.
• Responsible for documenting/addressing unsatisfactory production performance and/or discipline issues within company guidelines.
• Supervises initial production training of new hires.
• Assists in conducting periodic inventories.
• Routinely inspects linen for repair and/or disposal.
• Must effectively communicate business expectations to all team members.
• Develops, mentors, and assesses staff performance.
• Maintains a safe working environment and trains employees in safety awareness.
• Monitors and ensures regulatory compliance requirements impacting operations.
• Manages schedule adherence and directs work to motivate performance.
• Fosters open book management and good employee relations.

Skills

Leadership

Staff training

Customer interaction

Communication

Multi-tasking

Prioritization

Initiative

Flexibility

Office software

Education

High School Diploma

Tools

Microsoft Office

Job description

Evergreen Cooperative Laundry (ECL) is the only employee owned commercial laundry firm in the United States. ECL is committed to delivering the highest quality laundry services and building the wealth and careers of the individuals it employs. We use our state-of-the-art facilities to offer laundry services to hospitals, nursing homes and hospices as critical part of delivering healthcare to Cleveland residents. The ECL is part of the Evergreen Cooperative Corporation, a family of firms that works to build a stronger Cleveland economy by sharing its profits with its employees.

Position Overview:

The Production Supervisor is an integral member of the team that plays a vital role in ensuring the success of the overall output of production in the facility. The Production Supervisor will be responsible for the facility’s performance, including Quality Control, Safety and the overall supervision of the workforce. The Production Supervisor provides leadership and supervision for non-exempt level staff in the delivery of meeting our Key Performance Indicators (KPI’S), according to our contractual agreement with the client.

• Supervises work performed in the facility laundry areas including receiving, cleaning and distribution of laundry.
• May be assigned to one specific area but must be accessible to assist whenever needed.
• Completes end-of-shift/weekly reports and other required reports.
• Advises Human Resources with any hiring/termination needs and performance evaluations, as needed.
• Responsible for documenting/addressing employee’s unsatisfactory production performance and/or discipline issues as needed to correct unsatisfactory behavior within company’s established guidelines.

• Supervises employees, which includes the initial production training of the new hires prior to actual work performed.
• Assists in conducting periodic inventories.
• Routinely inspects linen for repair and/or disposal.

Leadership Development

• Must effectively communicate business expectations to all team members.
• Effectively supervises by developing, mentoring, and assessing the performance of staff.

Safety and Regulatory Compliance

• Maintains a safe working environment and continually trains employees in safety awareness.
• Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
• Monitor and ensure all regulatory compliance requirements impacting operations.

Culture

• Manages schedule adherence, assigns and directs work, appraises and motivates for performance.
• Maintain a harassment free environment with good employee morale by demonstrating good employee relations practices and utilizing HR consultation when needed.
• Practices Open Book Management Responsible for other duties as assigned.

Supervision:

• Works under the direct supervision of the Production Manager.

Job Qualifications:

• Ability to work in a fast-paced environment
• Ability to work weekends and holidays
• Ability to effectively interact with customers, suppliers, and employees Must be able to communicate with and train others.
• Ability to multi-task and establish priorities.
• Ability to maintain control and organization in a constant changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use knowledge of working environment to meet established goals and objectives.
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, and Outlook.

Work Experience:

• 5 years supervisory/management experience, preferably in laundry operations or similar environment.

Education:

• High School Diploma

Working Conditions:

Physical Work Demands

• Able to stoop, kneel, bend at the waist and reach daily for long periods
• Able to walk an extensive amount of hours
• Able to lift to 25 pounds occasionally

Mental Work Demands

• Regular and on-time attendance.
• Variable work hours - (Hours occasionally exceed 40 hours per week)
• Works well with others
• Self-motivated

Licenses or Designations:

• None required.

Rate of Pay:

$42,000 - $50,000 annually

About Evergreen:

The Evergreen Cooperatives create jobs and wealth. Evergreen’s employee-owned, for-profit companies create meaningful, local green jobs in the Greater University Circle neighborhoods. Evergreen’s staff earns a living wage and builds equity as owners of the businesses.