Lead Product Sales – Ski Resort with Epic Perks

Vail Resorts; Stowe (VT); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Free employee passes

Discounted lift tickets for friends &;

Free ski lessons

401(k) retirement plan

Employee assistance program

Excellent training and development

Referral program

Job summary

Vail Resorts in Stowe, VT is seeking capable staff for our product sales team during the 2026/2027 winter season. You’ll sell resort services, lift passes, lessons and childcare, helping guests plan epic mountain adventures from day one.

Starting wage ranges, seasonal hours and full-time shifts are available; housing may be offered. The role emphasizes quick problem solving, friendly guest interactions, and cross‑department coordination to ensure memorable experiences.

Qualifications

• 2+ years in customer service or ticket sales
• Fluent English communication
• Flexible schedule including nights, holidays and weekends

Responsibilities

• Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
• Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision
• Assist with hiring, support, and training of product sales team members in daily operations
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
• Receive and assess guest questions, comments and complaints providing timely resolutions
• Monitor and maintain sales facilities, equipment, and inventory
• Other duties as assigned

Skills

Customer service

Education

High school diploma

Job description

Vail Resorts in Stowe, VT is seeking capable staff for our product sales team during the 2026/2027 winter season. You’ll sell resort services, lift passes, lessons and childcare, helping guests plan epic mountain adventures from day one.

Starting wage ranges, seasonal hours and full-time shifts are available; housing may be offered. The role emphasizes quick problem solving, friendly guest interactions, and cross‑department coordination to ensure memorable experiences.