Lead Product Manager, Self‑Service Growth & AI (Hybrid)

Flex; New York (NY); Hybrid; USD 216,000 - 270,000; Full time

Benefits offered by this job

Competitive medical, dental, and vision coverage

Company equity

401(k) plan with company match

Unlimited paid time off + 13 company paid holidays

Parental leave

Flex Cares Program

Job summary

Flex is seeking a Lead Product Manager to enhance the Self-Service experience for its users. The position requires over 7 years of consumer product management experience, with a focus on metrics-driven growth and customer empathy.

As the single responsible owner, you will collaborate with various departments to drive product outcomes and enhancements using AI tools.

The salary range for this position is competitive, and the company promotes a hybrid workplace culture.

Qualifications

• 7+ years of consumer product management experience at a senior or lead IC level.
• Strong consumer growth instincts and a track record of measurable growth.
• Ability to drive action and influence across stakeholders.

Responsibilities

• Own the Self‑Service domain end‑to‑end: outcomes, priorities, and roadmap.
• Run rigorous experimentation to improve retention and serve costs.
• Collaborate across teams to drive resolution and product strategy.

Skills

Consumer product management experience

Growth instincts

Customer empathy

Decision-making

Fluency with AI tools

Job description

Flex is seeking a Lead Product Manager to enhance the Self-Service experience for its users. The position requires over 7 years of consumer product management experience, with a focus on metrics-driven growth and customer empathy.

As the single responsible owner, you will collaborate with various departments to drive product outcomes and enhancements using AI tools.

The salary range for this position is competitive, and the company promotes a hybrid workplace culture.