Lead Product Manager, Growth CRM & AI Platform

Mindbody; New York (NY); On-site; USD 170,000 - 210,000; Full time

Job summary

Playlist is seeking a Lead Product Manager to unite three CRM solutions into a single, world‑class platform for growth, messaging, and sales tooling. You will own strategy and hands‑on execution, driving cross‑functional alignment across teams and customers.

With 7+ years as a PM, you’ll shape the product roadmap, partner with GTM, and bring AI capabilities into the ecosystem to improve retention and revenue. This is a high‑impact, collaborative role in a fast‑growing company.

Qualifications

• 7+ years as a hands-on PM shipping products from 0 to 1 and scaling them.
• Deep understanding of client growth lifecycles and marketing systems.
• Ability to think end-to-end—from opportunity to design, architecture, distribution, and revenue.
• Experience integrating Generative AI into products.

Responsibilities

• Lead a squad to unify three CRM solutions into a single seamless experience.
• Collaborate with GTM teams to package, price, and position the CRM for market impact.
• Ensure CRM is deeply integrated into the Playlist ecosystem for a frictionless experience.

Skills

PM experience 7+ yrs

Growth mindset

Cross-functional collaboration

AI integration

Job description

Playlist is seeking a Lead Product Manager to unite three CRM solutions into a single, world‑class platform for growth, messaging, and sales tooling. You will own strategy and hands‑on execution, driving cross‑functional alignment across teams and customers.

With 7+ years as a PM, you’ll shape the product roadmap, partner with GTM, and bring AI capabilities into the ecosystem to improve retention and revenue. This is a high‑impact, collaborative role in a fast‑growing company.