Lead Product Manager

SupportFinity™; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Stock options

Medical insurance

Dental insurance

Vision coverage

401(k)

Disability coverage

Flexible vacation

Job summary

Setpoint is seeking a Lead Product Manager to own the DataOS roadmap and drive value across engineering, client success, and operations. You’ll onboard new clients, optimize implementations, and collaborate with founders to expand total addressable market by extending core capabilities and building AI-enhanced tools for fulfillment partners.

The role requires leading cross-functional teams in a fast-paced, hybrid environment with two in-office days weekly in Austin or other office locations.

Qualifications

• 7+ years of product experience, ideally B2B enterprise product experience.
• 2+ years of financial services or consulting experience (nice to have).
• Experience in real estate tech, fintech or complex operational systems (nice to have).
• Experience managing enterprise clients, building data and customer-centric products.
• Strong analytical, problem-solving, and presentation skills.
• Ability to deal with ambiguity; can bring structure and focus to complex questions.
• Ability to prioritize appropriately, and meet deadlines in high-pressure environments.
• Demonstrated track record of using data and insights to drive business decisions.
• Comfort with technical enterprise products and structured finance products.

Responsibilities

• Own the DataOS product roadmap, providing leverage to Engineering and effectively prioritizing work that generates the highest value for the business and aligns with company-wide initiatives.
• Work closely with Engineering, Ops/Fulfillment and Client Success internal teams to onboard new clients to the DataOS platform, identifying and implementing process improvements to scale implementations.
• Collaborate with Setpoint Co-Founders and VP of Product to expand TAM across asset classes and customer segments by extending core capabilities, building AI-enhanced tools for Fulfillment partners and contributing to GTM efforts that accelerate adoption.

Skills

Product management

Enterprise clients

Data-driven decisions

Analytical skills

Communication

Job description

About The Role

Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical operational infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit.

We are looking for a Lead Product Manager to join our team! This is an opportunity to have a big impact in a rapidly growing startup that requires Product to drive multiple facets of the GTM engine. You will be owning one of our three core product pillars, DataOS, and launching features for one of the biggest growth levers for the company. The ideal candidate can quickly achieve expert status, collaborate with internal and external stakeholders, and thrive in the dynamic environment.

Who Will Love This Job

• An independent problem-solver - you can understand what’s most important quickly and independently build solutions
• An owner - you are comfortable taking full responsibility for outcomes and driving clear, high-quality execution across teams
• A scrappy team player - you thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities
• An intuitive all-round athlete - you are comfortable converting complex ideas into solutions, and are excited about product ops, sales, and customer experience as well
• A strategic thinker - you use data to drive business ideas, prioritization decisions, product ideas and technical designs
• A great communicator - you possess excellent written and verbal communication skills and attention to detail, you can communicate to leadership, engineering and sales with equal ease and effectiveness
• An analytical executor - you can analyze and synthesize big datasets, operating with zero-defect and can be hands‑on with our capital and engineering teams

What You’ll Do

• Own the DataOS product roadmap, providing leverage to Engineering and effectively prioritizing work that generates the highest value for the business and aligns with company-wide initiatives
• Work closely with Engineering, Ops/Fulfillment and Client Success internal teams to onboard new clients to the DataOS platform, identifying and implementing process improvements to scale implementations
• Collaborate with Setpoint Co-Founders and VP of Product to expand TAM across asset classes and customer segments by extending core capabilities, building AI‑enhanced tools for Fulfillment partners and contributing to GTM efforts that accelerate adoption

You Should Have

• 7+ years of product experience, ideally B2B enterprise product experience
• 2+ years of financial services or consulting experience (nice to have)
• Experience in real estate tech, fintech or complex operational systems (nice to have)
• Experience managing enterprise clients, building data and customer‑centric products
• Strong analytical, problem‑solving, and presentation skills
• Ability to deal with ambiguity; can bring structure and focus to complex questions
• Ability to prioritize appropriately, and meet deadlines in high‑pressure environments
• Demonstrated track record of using data and insights to drive business decisions
• Comfort with technical enterprise products and structured finance products

About Setpoint

Setpoint provides purpose‑built capital and technology to asset‑backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free.

In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital.

• We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation.

We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).

Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.