Lead Product Designer — AI Labs

Salesforce; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Salesforce is seeking a Product Design Lead for AI Labs to shape design vision and craft for next-gen AI-powered products. You’ll partner with product, research, and engineering leaders to turn new AI capabilities into clear, trustworthy experiences ready to ship.

This self-directed role operates in a fast-moving environment, starting with ambiguity. You will frame problems, align partners on priorities, and move from idea to prototype to shipped experience, mentoring designers along the way.

Qualifications

• 7+ years of product design experience, including shipping complex, high-craft products at scale.
• Leading design programs across multiple teams or product areas with autonomy and minimal direction.
• Experience in fast-moving environments (startup, incubator, or zero-to-one team inside a larger enterprise).
• Ability to align cross-functional and senior leaders around priorities and tradeoffs.
• Hands-on prototyping in code to accelerate decisions and iterations.
• Experience designing AI/ML-powered or data-intensive products and understanding generative AI UX challenges.
• Comprehensive portfolio showing systems thinking and high visual craft.
• Mentoring designers and elevating team quality (not required to manage people).
• Experience partnering with engineering on technical implementation.
• Related technical degree required.

Responsibilities

• Lead large-scale, cross-functional design programs across AI Labs from concept to launch and iteration.
• Frame ambiguous problem spaces and align leaders on priorities and tradeoffs.
• Influence product-level decisions, direction, and roadmaps.
• Prototype in code to test ideas and iterate with users and partners.
• Define patterns and interaction models for AI experiences with trust and explainability.
• Connect AI Labs experiences to Salesforce and Agentforce platforms.
• Create system-level artifacts showing how users, data, and products connect across journeys.
• Ground design decisions with research, usability testing, data, and experimentation.
• Mentor designers, lead critiques, and contribute to design systems and guidelines.

Skills

Product design

Leadership

Prototype in code

AI/ML UX

Portfolio

Mentoring

Cross-functional

Engineering collaboration

Education

Related technical degree

Job description

Salesforce is seeking a Product Design Lead for AI Labs to shape design vision and craft for next-gen AI-powered products. You’ll partner with product, research, and engineering leaders to turn new AI capabilities into clear, trustworthy experiences ready to ship.

This self-directed role operates in a fast-moving environment, starting with ambiguity. You will frame problems, align partners on priorities, and move from idea to prototype to shipped experience, mentoring designers along the way.