Lead Product Designer

Augment Solutions, Inc.; San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Augment Solutions, Inc. is seeking an entrepreneurial-minded Product Designer to redefine customer communication through innovative AI technologies. The role involves user research, prototyping, and leading design efforts within a startup environment, emphasizing a vibrant culture and various employee benefits.

Benefits

Comprehensive health benefits

401(k) plan

Unlimited vacation policy

Employee wellness programs

Team events and activities

Qualifications

• Extensive experience in early-stage startups.
• Strong grasp of UX fundamentals and design tools.
• Experience with AI and machine learning-based products.

Responsibilities

• Conduct user interviews and generative research.
• Prototype and iterate UX paradigms with AI technologies.
• Collaborate on product roadmap and features.

Skills

UX fundamentals

Information architecture

NLP

AI products

UX design tools

Education

Portfolio of UX design work

Tools

Sketch

Adobe Creative Suite

Job description

Augment has an opportunity for an entrepreneurial-minded Product Designer to help define our flagship product — one that will redefine the communication process between brands and customers by blending AI and human intelligence.

Before applying for this role, please read the following information about this opportunity found below. Our support and sales augmentation tools are deployed in marquee brands like Samsung and Dyson, with many more awaiting implementation. Our products utilize the latest techniques in natural language processing within modern consumer communication tools, emphasizing creating a user experience that bridges human and artificial intelligence. Job Description

Conduct user interviews and generative research to determine the needs of existing clients and identify market gaps. Prototype and iterate challenging UX paradigms incorporating AI technologies based on user research data. Collaborate with the executive team to define the product roadmap and features to grow the business. Design conversational information architectures for various industry verticals. Lead, mentor, and grow our current and future product team. Work with high-quality datasets from Fortune 500 companies to derive insights for our customers. Qualifications

Extensive experience leading design efforts for early-stage startups (Series A, seed, or concept phase). Strong grasp of UX fundamentals, tools, and processes. Experience designing information architectures and optimizing analytics dashboards or data-based products. Experience managing and designing products in the customer relationship management industry. Experience designing, building, or working with NLP, AI, or ML-based products. Familiarity with UX design tools such as Sketch, Zeplin, Adobe Creative Suite, or similar programs. Experience building or leveraging design component libraries. A comprehensive portfolio of UX design work. Experience designing information architectures that reduce cognitive load through effective data mappings. Additional Information Employee wellness is a top priority at Augment. We offer a comprehensive health benefits package, including medical, dental, and vision plans tailored to our employees' needs. Our benefits also include HSA savings options, a 401(k) plan, and an unlimited vacation policy to promote work-life balance. Join our energetic, collaborative team that values fun and connection, from video game nights and happy hours to movies, bowling, ping pong, and team dinners at our favorite Brazilian restaurant. We maintain a vibrant culture even when working remotely. Augment is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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